TQLReviews of tql.com

We booked an oversize load with TQL, which we were told that we needed permits, tools, etc... in order to take the load. They advised us to go ahead and get what was needed and that they will wait because they couldn't get anyone else to take the load. We did everything that they said was needed for the load. My factoring company advanced me the money for everything. I called them back to complete the load and then she tells me that they have cancelled me on the load. They did not call me nor emailed me in advance to let me know that they took me off the load. So, I have paid for parts, permits, gas and have already drove up once to pick up the load. They have poor communication skills; they give you the run around when you keep calling them and keep ignoring me and my team to straighten all this out. So, now I'm left with a $5,000 bill because they cancelled me off a load that they didn't have the common sense to call me in advance before I put so much money in that I have lost. And they are not trying to pay anything for my troubles, my time nor my money i put into all of this. Milton Tucker is the main person that we talked too about this load. But he ignored our calls as well.

Booked the load with TQL.(Keep the broker name for myself this time)I have sign rate confirmation. Send the truck close to shipper, ask for driver direction. Then after almost 40 minutes of waiting before actually somebody pick up the phone,, I was put on hold, then transfer, then hold.....etc. Finely after almost half and hour waiting someone told me you don't have a load. I ask why? They told me we don't have any notification, why broker take you off the load. We will send you email, soon when broker notify us why. REALLY!!!?? TQL do whatever they want. They don't follow any rules. TQL'S loads very cheap anyway but still looking to sell to somebody who give them cheapest offer, even if they have to cancel with other carriers. BE CAREFUL booked with them.

They have loads. Don't pay right money and will not care about what carriers go through. They make more money than carriers that does all the work.

Most serious and reliable company ever