TQLReviews of tql.com

This company is awful. They are a bunch of liars and will do anything to make a sale. They make promises they cannot keep and give you attitude when you question them about there lies. They do not accept responsibility for their mistakes. They just SUCK and I would recommend you run from this loser outfit and find someone else.

We had a serious issue with another freight company. They agreed, driver refused for no reason and then tried to double charge us. Our seller recommended TQL, they contacted us and set on an agreed amount right away. Our product arrived on time with the best service. All around couldn't be pleased with their service and price. Thanks so much for all of your help!

I worked with this TQL as#holes🖕🏻🖕🏻🖕🏻🖕🏻 for 4 years with no issues or anything and now they just permanently add me to no load list without any explanation and won’t even bother to do something about it

tql I made them 7 loads, all of them arrived on time, no problems, when I called them for another load they told me that they will not give me more load and it is a permanent decision, no explanation of why the decision was made.

Honestly i will give them 3 star being a dispatcher there two things which they need to have improve one thing they always use to put a fall out on the cancelation of load they have to remove it and second they need to have improve their rate they are very cheap in rates mostly carriers work with them until they are not getting loads from other brokers

just bring this company down , if we cancel a load we go to fall out . if they cancel a load they go to nowhere list , worsts rates , they don't release the payments , if you go and complain they keep transfereing you and at the end says we've submitted your complains and we'll review it internally ( which means nth )

My current employer used TQL for a few shipments and received poor quality drivers and communication from the dispatch team. The sales team decided to switch carriers and immediately noticed a much better performance in drivers and willingness to rectify issues on the logistics side. For months on end, we've been getting calls from TQL after switching and repeatedly told them we are happy with our current logistics service and dont want to use them. They continue to call despite being blatantly clear that we're not going to use their service. They just called me again at 6:30 am when i'm sleeping and have a 9 month old baby. This is to the point of harassment which has prompted me to leave this review. Badgering past customers who are not satisfied with your product is not a good sales tactic. Especially when not doing the research of the time zone you're calling. What office is open to take calls at 6:30 in the morning? Next call i will answer and i wont be nice.

A good thing and a bad thing. Bad thing: Being a dispatcher, it's not good for box truck loads, worst rates in the market, just good for their own. Good thing: They give loads to new MCs most of the time, which other brokerage companies don't.