TovalaTovala is a fresh meal delivery service paired with a countertop smart oven. Our Smart Oven precision cooks Tovala Meals and other foods using 5 core cook modes and thousands of combinations—all with the simple scan of a QR code or barcode. No more planning, preparing, or cleaning; Tovala is the ideal mealtime solution for busy professionals, families, empty nesters, or anyone who just wants to enjoy great food and more time back in their day.
Tovala (tovala.com) has 547 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Elaine M.
I just wanted to tell you how much I love this oven and the meals that come from it. It’s a game changer and I absolutely love the food. It’s excellent. I wish I had done this sooner. I’ve been watching the ads for several years now lol I finally pulled the trigger and so glad that I did. I order every other week. I LOVE the food. I wondered about the quality and portion sizes. They are off the charts! I look forward to my Tovala deliveries. 🚚
Patti
Don’t even try to send an issue to customer service because they do not respond! This is the worst customer service I have ever had. Foods good I’ll admit that, but if there’s an issue, don’t expect them to get back to you.
Clayton B.
The Android app contains 5 trackers: Google Firebase Analytics, OpenTelemetry Analytics/Performance Monitoring, Pusher Push Notifications, Segment Analytics, Fully story Analytics. These are just the trackers I can find. There are probably more. This is to tally unethical and will not be tolerated by this user.
Response from TovalaDec 17, 2025
Hi Clayton, I’m sorry this raised concerns to you. Let me assure you that the services you’re seeing are standard analytics and performance tools that many apps use. We use them to keep the app running smoothly (e.g., monitor performance, troubleshoot issues, understand what’s working, and improve the overall experience). We also disclose this clearly in our Google Play listing (including the Data Safety details)
Glenn K.
I cannot recommend highly enough the Tovala Oven and meal plan. It has literally been a game changer for me. I eat fresh, delicious food with minimal impact on my wallet, or on the amount of time I need to spend preparing it. I have had about a 95% success rate with the meals that I have chosen and have been a customer for almost 7 years now, if that tells you anything.
Nichole J.
**Update: yes they contacted me but never really got an answer, they just stop responding. Bottom line the food is really good and I received some help on them shipping wrong meals. I’m changing my star rating due to those two things at this time. ** So far I’m not impressed. I did chat with what they call customer service. I was asking why I was charged more for my meals than what the description stated. The reply was maybe this or maybe that. I wanted an answer and received none. I asked for someone to actually look and again no real answer. I was told there was nothing they could do. Ok well customer service is horrible and that is usually the first thing to show a company’s reputation on how they will be to work with. I asked what steps would I need to take if I wanted to cancel and return oven. The reply? We canceled your service and will let you know how to return oven. No refund for food delivering tomorrow or returns. Ok. Let’s go back to the beginning!! I only asked WHY????! WHY ARE YOU CHARGING ME MORE. NO ANSWER EXCEPT GUESSING! I left Hungry root for this? By the way, great customer service and food with Hungry. I only switched because Tovala advertised GLP1 meals and I thought it would be nice to have that option. Very disappointed and I was looking forward to this opportunity. First meals deliver tomorrow and this is my experience so far.
Response from TovalaNov 6, 2025
Hi Nichole, thank you for sharing this feedback. We're very sorry for the frustrating experience you’ve had so far, especially as a new customer who was excited to try us. We’ve reviewed your account and our team has already reached out directly to walk through your first order in detail. For context, your total was higher than expected because of the specific meals selected and a couple of premium options. This should have been clearly explained in the first interaction, and it wasn’t—that’s on us. If there’s anything else we can do, please contact us at [email protected] so we can make this right.
Jason H.
This is the only meal service I've ever used for more than six months, and I've tried nearly all of them. The quality and variety are unparalleled, and their app and communications are user friendly. The other big thing for me is that Tovala makes things easy, both in terms of how simple the meals are to put together and how much time it saves me overall. I cannot say enough good things about them.
Scott B.
Great service. Food is fresh and easy to prepare. Good variety of choices. Customer service - if needed - is quick to respond. We’ve tried the majority of these services and this is the one we’ve stayed with the longest. Highly recommended.
Cheryl B.
After a head injury, I was unable to chew or think clearly, so I needed to postpone future meal deliveries. I thought that I had, but I was wrong! While in a care facility, an order of eight meals arrived and spoiled. All it took was one message to Tovala, and my payment for that order was credited toward future orders. No complicated forms; no proof required. They believed me, and that meant So Much!
