Edward L.
I'm very upset with this company
I'm very upset with this company. My food order did not arrive on time and I had to throw away the spoiled food. I contacted the company, and they would not give me a refund or a credit! I would stay away from Tavola - there are much better food prep companies out there to pick from.
Response from TovalaFeb 18, 2026
Hey Edward, we understand your concern and recognize how frustrating this experience can be. Our goal is always for you to receive meals you can genuinely enjoy, and we’re committed to making things right whenever something doesn’t go as planned. When delivery concerns are shared, our team looks into what may have happened around the time of delivery so we can best support you. If we’re unable to confirm the details of the situation, it can affect how we’re able to proceed, and we know that can be disappointing. Please know that our team follows this process consistently so we can be fair to everyone we serve. If you have any questions or would like to talk through this further, we’re always here and happy to help and would ask that you reach out to support directly.




