TovalaReviews of tovala.com

Great quality food. Options for many different diet preferences.

Great food! I was pleasantly surprised on how delicious and easy it was to do Tovala meals. I’m over shopping/ prepping/cooking meals once I’m done with work. Finding Tovala solved my meal dilemma. Everything tastes great and is easy to cook.

I ordered Tovala meals for a long time now and they are so delicious and easy to put together. Sometimes I take a break thinking that I’m gonna cook and I end up ordering food which is way more expensive and the flavors it’s not as Tovala meals.

My oven consistently burnt dinners - I contacted the company and it was 3 weeks before they responded despite multiple attempts via chat and and internet. The responses seemed automated, not addressing my concern but telling me how to scan - which only worked about 50% of the time; the rest of the time, I had to use the app to get the meal to cook. I'd receive an em from Max, but no response to my actual issue, just a "canned" reply. After more than 6 weeks, told to run a Bake Test; no instructions how to do so and there is no Bake Test on the oven. Another rep says to just run the oven on Bake at 400 for 20 mins. He then says it's fine; next meal...burnt again. Another response from Max that after seeing I've run several tests, they will replace the oven. Then, em from Catherine that they are sending a new oven and return label for defective is attached...but of course it is not. We're now looking at 9 weeks of issues with the oven, 4 spoiled proteins (3 chicken that were disgusting and 1 salmon that STANK the day it arrived). This company looks fantastic but is really a horrific disaster with no customer service - every time you try to reach them, you get no response for WEEKS. We'll see how long it takes to get the return label for the defective oven and how long it takes for the replacement to arrive. I am NOT holding my breath!

I am still having trouble with the ordering process.

The meals are delivered when stated and no seasoning is needed. Everything taste great.

Love the convenience. Love the variety. Love the pricing.

Meals are great with a wide variety! Customer service it top notch!! Had a couple issues with wrong meals and was taken care of easily.