TovalaReviews of tovala.com

TOVALA IS SIMPLY OUTSTANDING. THE ABSOLUTE BEST. There was a hiccup with my delivery and I contacted customer service. Evan, from Tovala customer support responded. I am so impressed with Tovala for two reasons: (1) The Tovala product is AMAZING (EXCELLENT QUALITY AND FLAVOR), and, (2) The customer feedback and support provided is AMAZING (no scripted response, actually took the time to read and understand my entire issue and details and responded to each of my comments - this is unheard of with most companies). The level of understanding, the response detail and concern is ABSOLUTELY WORLDCLASS AND JUST ADDS TO THE EXCEPTIONAL LEVEL AND QUALITY OF TOVALA PRODUCTS AND STAFF. Tovala provides great value, amazing food quality and flavor and great customer service !

Tovala provides outstanding customer service by email as well as by phone. They have a large number of hours to choose from in all their support channels. I got my oven this week and when I had a problem with the delivery, they followed up with the carrier to make sure they would deliver my oven correctly. When I got the oven and I wasn’t sure about set up, I was able to call and get a very patient, pleasant human to assist me. I have enjoyed scanning all kinds of convenience foods, and having them cook perfectly. I never realized how much food I was ruining in the microwave until I got perfectly cooked food in the Tovala oven. I’ve also found a lot of helpful DIY recipes beyond their prepared meals. UPDATE: the meals are both practical and amazing a little less expensive than takeout food and taste a lot better than anything I would make for myself. I appreciate that there is a lot of detail in the app, including nutritional information. I would normally have to squint and read off of a label.Love Tovala!

I have heard of many food services w undependable deliveries, late or not at all. I always get my delivery. I feel tovala is a great option for seniors, I love it

You always keep me well fed

The variety and use of whole foods in the meals make me feel as though I've done my own shopping. Tovala is transparent in what is in the meal so you can easily choose foods for your taste and needs (high protein, Mediterranean, Southern style, seasonal, low calorie). They are not "blah" to the taste.

There is a wide variety of meals to choose from each week, and they are always fresh and delicious. It's super easy to use. I only ever had one problem with the meals not coming on time, but customer service resolved the problem immediately, no questions asked. Having Tovala has made my life so much easier. I strongly recommend it to anyone.

Tovala takes the stress out of meals. It is easy, quick and high quality. The orders are correct and on time- most of the time.

as a whole, the concept is great, saves time and a little money for meals. the choices are decent and the food is really good. the delivery service is absolutely horrendous, im not even sure how many weeks ive gotten deliveries, but ONCE and only ONCE were the instructions followed, every other time they were left elsewhere and most of the time, the box was destroyed by rain