Total Wine & More is listed under Beer & Wine.
Total Wine & More (totalwine.com) has 198 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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HAROLDO B.
I purchased on line 11 bottles of red wine 2021 to pick them up. When I arived they put inside the box 2022. I called them and he answer me: it's the same.... WTF is that. Year on red wine is too important and the price is not the same. I don't understand how someone sell 2022 and delivery 2022.
Elizabeth “Beth” A.
Total wine is a disappointing place to buy beer. You can’t trust what they say they have online. It is disappointing that beer can’t be ordered and shipped. I wish there was a better beer retailer; but I’m stuck with total wine.
Noneyabiz
Allowed a delivery order from another person on my account. I live in Arizona, the order is going to Missori. I have been on hold for customer service for over 30 minutes to report this.
Vincent M.
Employee either lied or didnt know what they were talking about they swapped out a bottle straight bourbon with a blended Canadian whiskey. When I called him out on it he said they just changed the bottle design. I even made a comment "so they just rounded down the proof huh? I spoke with the manager and they said they wouldn't take an exchange on a sealed bottle. Out 185 bucks and I won't shop here again.
Ron B.
The app is terrible. You try to look up items and nothing. It need worked on.
Patricia S.
I am wondering if Total Wines and More has a policy of security officers following Black men around the store. Yesterday a latina officer followed my partner into the store. I went in another direction and she had followed him looking at him. I made eye contact and she disappeared. This is the second incident. The first a latino security watching and followed him as he existed the store. I had our purchases in the basket and existed behind him. I made eye contact with as well to see if he was going to approach him. At that point he went back into the store. This is frustrating as we only come to make purchases not to steal.
David
Ordered online many times over the years and always had a good experience. Any order problems are always quickly resolved, often exceeding my expectations. I try to buy all my alcohol here when I can.
Brendan G.
Ordered something on line that is currently pretty hot among bourbon enthusiasts and it was in stock. I ordered and paid online, then drove up to the store, 40 mins away. Pulled into a spot, alerted my arrival in the app and some was out to hand me my order within a few mins... It was awesome. North Brunswick location. Will definitely return 👍
