George G.
Super easy to connect with support
Super easy to connect with support. I had an issue and they we able to take care of it right away.

TORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations.Together we shine, together we grow – TORCHSTAR® promise.
TORCHSTAR - Light Fixtures Wholesaler (torchstar.us) has 347 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 295 reviews with 5 stars · Clear filters
George G.
Super easy to connect with support. I had an issue and they we able to take care of it right away.
Loyd
I ordered two night lights, one worked the other stayed on 24/7. Italia was very helpful. She confirmed the problem through a short video and sent a replacement which arrived in a couple of days. Thorough customer service and a very friendly and helpful agent.
Josh G.
absolutely perfect customer service, ITALIA was my service rep and i couldn't be more pleased ordered this for my safe and didn't get to it for a few months. once i did, i found the motion sensor was not working. after chatting with ITALIA for a little bit, they are having my replacement parts sent. Italia saved the day!!!!
MARK T.
Had to order extra cable extensions. Customer service was great!
Michael M.
I had an issue with one of my new spots having power but not working. After reaching out to TorchStar customer support they suggested I trace backward. Working with them to identify the issue made finding the issue easier. Their help was great. Will continue to use these lights with a reassurance of support when needed. Thank you Italia for your help.
Samantha P.
Amazing service and great quality products. Been using TS for years. Very happy customer.
Heidi K.
These lights are so dependable and they were really well easy to set up. I’ve had my lights around my backyard for at least six years and they still work great!
Michael
Ruby provided excellent customer service when one of the lights I purchased was defective upon arrival. She made the process quick and easy. She was very courteous and professional.