Top Tier Moving GroupReviews of toptiermovinggroup.com

Alex and Yuri were fantastic and very efficient!

Paul from MoveKing was great to work with. Very personable and helpful to work with. Any hiccups he made sure were resolved. I will recommend him and his team in the future!

They were very professional and very helpful.

The workers from MoveKing LLC were fantastic, understanding, fast, efficient. As for the price, Top Tier Moving apparently underestimated the deal, but the MoveKing LLC office took the hit and honored the deal as it was estimated. They were very understanding of the situation and accommodated our needs.

Bait-and-Switch, Overcharges & Unresolved Payment Dispute Hired Top Tier Moving Group as my broker after they promised to personally handle my move from start to finish. Instead, they secretly contracted Applause Moving & Storage without my knowledge — directly contradicting what I was told. They also intentionally left items off the inventory despite a full walkthrough, which set the stage for what came next. On moving day, Applause showed up and claimed a half-full 10x30 storage unit wouldn't fit on their truck and demanded an extra $1,699 above the original $5,401 quote — while I had no choice but to comply. This was a basic furniture move from a storage unit, not a full-service move, yet they applied full-service pricing and charges. At delivery, a standard moving truck was used, proving the capacity claim was false. On top of all this, a $2,500 overpayment sent via Zelle, per Applause direction, has never been refunded. Applause claims they didn't receive it but refuses to investigate or return the funds. It has been almost two months with zero resolution from either company. Total paid: $9,600 against a $5,401 quote. Formal complaints have been filed with the Consumer Protection Agency, Better Business Bureau, and the FMCSA. AVOID BOTH COMPANIES!!!

The two guys who showed up to load my stuff were on time and extremely professional. They were polite and friendly too. Their excellent attitude made the whole process so easy. I really appreciate the care they took with my things too. I have the highest praise for them

Where do I even start? Avoid this company at all costs. There’s a reason they have so many complaints. The issues began before the move even started. Nick’s estimate was wildly inaccurate—or the company hires contractors who deliberately lowball and then upcharge. When the movers (Loadrans) arrived, they suddenly increased the price by $1,200, claiming the space had been underestimated. That’s not a small discrepancy—that’s a major bait-and-switch. Delivery was just as bad. My furniture took 12 days to arrive and showed up at 8 PM instead of the promised 8 AM. Only two movers came—one appeared to be under the influence, and the other worked at an extremely slow pace. From there, everything unraveled. They couldn’t locate parts they actually had, assembled multiple pieces incorrectly, and repeatedly needed me to show them photos of my own furniture just to get it right. My dining table was put together wrong and was missing a leg until I intervened multiple times. They mixed up parts between different items, left pieces of my king bed unassembled because they “couldn’t figure it out,” and denied where parts belonged—even when I told them exactly where they went. If I hadn’t found screws and wooden pieces left under my bed, I wouldn’t have even known things were incomplete. I ended up directing the assembly myself—and in some cases, practically doing it with them—because they claimed they couldn’t figure out even the simplest items, including a basic platform bed frame. To top it all off, after hours of chaos, they left trash and debris all over my driveway. Instead of cleaning up, they asked if I wanted to keep their packing blankets (because they planned to throw them away), and apparently decided that meant it was fine to leave a mess in front of my garage. This was an absolute nightmare from start to finish. Unprofessional, disorganized, and careless. Zero out of five stars. Do not recommend.

Zero communication. Charged hella money and didn’t deliver on time (still waiting as of this review). Save your money and go somewhere else.