Top Tier Moving GroupReviews of toptiermovinggroup.com

This moving experience has been terrible. The brokerage company, Top Tier Moving Group gave me a lot of false information, that led to us using them to broker my move. The lack of communication after my items were picked up has been insane, and my items have still not arrived, with little to no information on when I will get them. There were hidden fees, and extra costs that were not communicated and I will not be using them again. This has been the worst experience, and I just want my items.

I was quoted $8300 for a move from Indiana to Texas, that broke down to $2300 for Top Tier and $6000 for the mover. I gave them a detailed list of the items. A rep even called me a week before the move to go over the list again in much detail. They gave me a 3 day window for the pickup date. I provided my preferred date for pickup. They came on the last day of the window. The movers then needed a second truck for all of my things. That wasn't the bad part. The second truck was going to be an additional $12000. This was my last day to move, had to be out of the house. So just to clarify, First truck, $6000, second truck, $12000. Last day to move, had no choice but to pay. Talked to Top Tier that day, they kept justifying the price. Like $6000 for the first and $12000 for the second was somehow a good deal. Had they came on the first day of the window, I would have sent them away. It looks to me like this is the scam, you have no choice but to pay. I would not recommend this company to anyone. Beware!!!!!!!

The company is very professional. The prices very reasonable. Arranged my move for me with ease. Thank you so much! I would definitely recommend

Beware! This company scams their customers! DO NOT HIRE THEM! They called the week they were to pick up my furniture and changed the date on me. When I tried to cancel they were going to charge me a thousand dollar cancellation fee!!! The customer service representative on the phone was rude. The movers came to my house and were only able to take half of my furniture saying that they had no more room on their truck! The movers demanded I give them each a fifty dollar tip! DO NOT HIRE THEM! I have reported them to the Better Business Bureau! BEWARE! Horrible horrible experience! Scammers!

We had a great experience with this moving company during our move from Georgia to Texas. From start to finish, everything went smoothly, and the crew was professional, courteous, and hardworking. I especially want to recognize our agent, Bernie Smith. He was friendly, dependable, and took great care of our belongings throughout the entire move. Moving across the country can be stressful, but Bernie made the process so much easier. He communicated well, was very helpful, and handled everything with care. The price was unbeatable. We truly appreciate the excellent service and would definitely recommend this moving company to anyone planning a local or long-distance move. Thank you, Bernie, for helping make our move from Georgia to Texas a great experience!

First of all they are a broker not a carrier. So they lied about that from the beginning. Then they quoted 5,000 by the time they arrived for pick up they changed the rate to 10,000 and when they had all my things in the truck they changed it to 13,000. They promised to deliver on July 1st 2026 took 40 days to deliver. I got my things on august 10 I called many times and they didn’t know where my things are located. Some of the staff was very rude also Finally after the delivery date. In the contract says that if its more than 30 days. They will refund those extra days. And called and told me that its not their responsibility because the company that moved my stuff should take care of that. I got a lot of damaged furniture and i had to spend a lot of money in air mattresses, utensils and basic things because of those 40 days they didn’t deliver The are the worst company do NOT hire them And i can go on and on about how things unfolded but in short it was a nightmare

Rigos Delievery, led by Juan, was courteous, prompt, efficient, clean, affable and has made the first half of my move seamless and stress free

Really fast and super nice! Juan was the best!