Sarah K.
Excellent customer service
Excellent customer service! I made a mistake when ordering, and they resolved my problem within minutes.

We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.
Tops and Bottoms (topsandbottomsusa.com) has 631 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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631 approved reviews, newest moderated first
Sarah K.
Excellent customer service! I made a mistake when ordering, and they resolved my problem within minutes.
Nicole
I had a good experience. Williams made sure I had what I needed and addressed my questions. It was easy and fast. Thank you!
Dominic H.
First purchase here, very hands free experience for a Jordan release. Wish I could get every release this way. My customer service rep Williams was very informative. Thanks again, and I hope to stay in the loop from now on.
Calvin C.
What made my experience fantastic was, “William.” Communication was great. He gave me a sweet deal on the latest drop. And my customer service experience was seamless! You rock - William.
Nicco B.
William blessed with a smooth transaction highly recommend shopping here thanks a lot for great business
Jack D.
Williams made my raffle win seamless and convenient. Great communication. Responsive and professional.
King
Always cancels orders
Response from Tops and BottomsAug 5, 2025
Hi King, Thank you for reaching out and sharing your experience with us. We're truly sorry to hear that you've encountered repeated order cancellations from our website. This is absolutely not the experience we want for any of our customers and understand how frustrating it must be for you. This case usually happens when our website tags your payment as fraud due to some technical reason, therefore we request you to share your order ID with our Customer Service Representative so we can pinpoint your issue and resolve it. Furthermore, to express our gratitude to you as our loyal customer that faced issues from our end, we offer you 15% discount on your next order which will be confirmed to you once you contact our CSR.
sam P.
Expedite customer service, had a issue with shipping address and William was superlative to update and ship it to the correct address.