Topos OutdoorReviews of toposoutdoor.com

You sent me the wrong bike!!! The more expensive version. I don’t like it. You don’t respond to email or phone calls I will never do business with your company again. Joel

I place an order and don't hear from you guys and I call to find out that the bike was out stock and now my refund not in my acct yet.

Struggled to get ahold of them numerous times to figure out when the bike would be shipped. Not very professional. Got the bike 2 weeks after ordering. Box was pretty banged up when it arrived

I was just excited for a bike I bought. Then they told me it was a test bike. They said they shipped it. Refunded. Bummed. Oh well.

Thank you for my bike. I would have given it a 5 star but during assembly, the front brake wire cable was wrapped around the frame to a point where i could not assemble the handlebar.

I’m sort of concerned about a possibility that price gouging was going on. I purchased and was charged 399 for the Topos XL fixed gear bike. I received an email stating that the bike was out of stock. When I got the email I immediately checked the Topos Outdoor website. The same exact bike I ordered, same size, was now being sold for 999.00$ on their site and was currently in stock when I ordered it initially and was still available after I got the email today. Was super pumped on getting the bike, everything is a mess right now because of the pandemic and I get it, but dont take 400 dollars from me seemingly promising me a bike in exchange and then turn around and have me wait 2 weeks to get my money back. Update the site more often and communicate better.

I bought a bike revived my order confirmation and waited about a week to receive the shipping info as well. Since I never received the shipping info I emailed support to find out when I can expect my bike to arrive. It was then that let me know that bike was actually out of stock and they will not be getting anymore. I’m frustrated that I had to reach out to them to learn this information and by the time I found out the bike was also no longer available on all the other sites that I could’ve purchased from. I expressed my disappointment and received no reply.

The bike arrived quickly which was great but the Seatpost did not fit in the seat tube and when I messaged Topos for some assistance fixing the issue I got no response. My only option seems to be to fit the problem myself by having a bike shop sand out the inside of the seat tube or grind down the diameter of the seat post so that it fits and easily adjusts up and down. Additionally, one of the parts on the left crank arm was badly scratched due to improper packing.