Topos OutdoorReviews of toposoutdoor.com

My order said it shipped but then I received a refund without any email communications. Order kept saying shipped. I found out later that the bike was not in stock. The website still shows bike is in stock.

Mi orden nunca llegó y luego de 15 días me escriben que fue cancelada porque no tenían la bici

Simply put well worth the purchase. Bike was just as described. Looks fantastic, handles great, and super excited I made the purchase. I’ve been looking at after market kits to add to another bike but through research decided to give this a go. I’ve only had it a few days but looks to be well made to handle the many miles I dream of putting on it. Shipping was super fast in my experience but can’t speak to others experiences I’ve read about. Either way it would be worth it. My only negative outlook would be getting a hold of add ones which seem to be in short supply. Great advertising for this product out there...hats off to the marketing dept. Glad to be part of the “super squad”!

The customer service was terrible. My account was never updated. I called and emailed service times to check the status of my order but never received any response. Yes I know we are dealing with COVID19 however if you are still open and selling merchandise, you should communicate with customers.

Awesome helmet. Fast shipping.

Was super excited to get my bike. I understand the delayed shipping due to covid but the customer service was non existent. Emailed 4-5 times and finally over a week later I got shipping confirmation. Bike came in expected shape and was exactly what I was looking for. The only reason I reviewed so low was because customer service should be a top priority when running a business.

I ordered two bikes, heard nothing for several days and then finally two days after contacting customer service I found out both bikes were out of stock and was told I would be refunded. Now, a week later, the money still isn't back in my account and I have no bikes. If they were out of stock I should not have been able to make the purchase to begin with. I'm very disappointed in the entire experience so far.

Great experience ordering from Topos Outdoor. Bike was exactly as described and pictured. Shipping did take longer than expected, 2 weeks, but other than that A+.