Frontier Moving SolutionsReviews of topmovingsolutions.com

Couldn't believe how quickly everything was done! Top Moving Solutions saved us so much time and hassle. Everything was set up perfectly at our new place."

I was really happy with Moving Solutions. They were professional, efficient, and very careful with our Items..

This company is fraudulent!!!! Please look elsewhere for your moving needs. I paid a deposit which they emphasized over and over again is fully refundable per their contract if a cancellation is made within 7 business days. I made sure of this multiple times. I was told that cancelling would be very easy should it happen. I had to cancel my move which I did 8 business days before my original pickup date. I requested a full refund per their policy and have everything in email documentation. I was told I am not eligible for a refund but was not told why. They do not respond to emails in a timely manner. They claim there is no billing department phone number or manager to speak to. They are keeping people’s money fraudulently with no valid reason. They said that people’s files are “erased” once a cancellation is made, so there is no way for them to verify that I cancelled before 7 business days. What type of legit company delete’s people’s files?? This is infuriating and very scammy behavior. Avoid at all costs. Save your money and don’t give them any more money if you’ve made the same mistake of putting a deposit down.

The absolute worst moving experience of my life. They are a moving broker so the movers that arrived clearly had not communicated with the company and on the day of the move, told us they couldn’t take tons of things, did not have the correct boxes wer were told would be provided, had to go buy more supplies, and asked me if I had any tape. They repeatedly increased the price so it went from a quote of $2200 to $7200. By that time, 90% of our stuff was in the truck so there wasn’t anything to do but pay the exorbitant price. They changed the moving day from either Friday or Saturday to calling us Monday night and asking if we could move Tuesday. When we received our things, tons of stuff was missing and we’ve been informed it’s all gone. I haven’t unfinished unpacking yet but so far a lamp, a fan, multiple antiques, clothing, a stool and more. The movers also brought in at least 5 boxes/larger items that were not ours so they clearly do not know what they’re doing. Other things including bed frame, headboard, and lampshade (which I no longer need since they lost the lamp) were damanged. I cannot NOT recommend them more, especially if you ever want to see your stuff again. Horrible experience.

Outstanding Service! The movers were very professional and took great care to protect all our items during the move.

Do not hire these people. I received a quote for approximately $2300 for a 1 bedroom house with very little furniture which I thought was more than fair for the service being provided. After calling to schedule the actual pickup they told me the quote was now $2900 and I need to pay them a deposits of $1600 and they cannot use debit or credit cards because they do not have the ability.When I told them I would hire somebody els they were magically able to take a credit card payment. At this point I should have canceled the service and hired a different company. On the pickup date, a truck arrived an hour after the scheduled time with only 1 mover. The said the other movers where on the way yet they never arrived, the packing went well however after he finished the company sent me an invoice for $5600 and said that I had more than they expected even tho we went over it on the phone at least 4 times. I paid them. I sent them a check and they called me several times a day asking for money and the moment they were paid, they didn’t call again. I had to call them to ask for my belongings and they told me they didn’t know where they were or when I would get them. Days later I was called to be told I would receive them tonight, but they needed to charge me $750 to move my goods from truck to truck and an additional $75 per step per staircase. I flat out told them no. They haven’t called and I have not received the service I overpaid for. They charge you exceedingly for their logistical failures or just because and communication is nonexistent. Hire literally anybody else for a better and more affordable experience. Update: Belongings have been delivered, so far, without unpacking boxes, I have stains on my $2000 mattress, scratches and damage to my entertainment stand, damage to the support structure of my bookshelf and trash was left outside. I was charged $1000 for stairs, walking and their inability to manage basic logics. They refused to take any form of official, respectable, clear paper trail payment for services and refused to give me my belongings until they were paid in full. When I expressed my extreme displeasure of their terrible business model, the “supervisor” I was speaking to (who told me there was nobody above him) threatened to charge me $150 and hour until I paid them in full with a postal money order, Zelle or cash. Since he was using his leverage over my assets and threatening to charge me grossly, I begrudgingly accepted. The moving crew themself were wonderful. I will be seeking legal counsel

They nickle and dimed me for everything, and I asked during my calls what was included in the estimate and what wasn't. They didn't take any accountability for failing to communicate. I gave them my entire inventory and they quoted me for much less square footage than what was needed, so I had to pay thousands more. Shady business.

Impressive organization and planning by Top Moving Solutions. They orchestrated a complex move with ease, which was a huge relief.