Frontier Moving SolutionsReviews of topmovingsolutions.com

I found this company had decent reviews so I booked a move that was about 750 miles. The movers showed up on time to pick up my items but they claim the square footage was massively underestimated and said that for the amount of furniture I had, they would have to charge almost 2x what I was quoted. I ended up getting rid of some items rather than paying the higher charge which was extremely frustrating. Then, the movers did not show up to my new apartment on the scheduled day. I figured there would maybe be a few days to wait for the delivery. It is now a full week after the delivery date, no one has reached out with any updates. When I called to ask, I was told it will probably be another week. These are the sort of issues I was hoping to avoid by using a reputable moving company. I would stay away from this service, this has been a huge hassle.

Stay away! They broker out your move to the lowest bidder and as soon as you get passed off they do not handle the move in anyway, you are on your own. They got me by quoting me very low. I had them double check my items. I provided up to date pictures and listed virtually everything that had to be moved. I got a quote for $4,200. When the movers actually showed up my actual move cost was $10,040! I could not get an itemized explanation of where the gap was and was totally screwed. The moving company was Platinum Moving Services and they were even worse than Top Moving Solutions. Terrible communication, unclear payment terms. The whole operation felt incredibly shady. I've moved 6 times including an international move. This was hands down the most frustrating experience. I legitimately thought I was getting scammed because there is no way a legit business could operate this way and stay in business!

Shady shady shady! DO NOT USE! Original price was less than $3k for move from Chicago to N.C. then the next price a week before pick up went up to over $7k Then on pick up, the new price was over 13k and they demanded half in cash only. I had no choice to pay as it was moving day. Mike reddington with this company told me he was not a “middle man” but the movers told me he was. Then the delivery was weeks late and when I called for updates the lady was so incredibly rude telling me my belongings “would get there when it gets there” and they have 2 months to meet the delivery expectation. When I ansked where my where my belonging were, she told me she didn’t know because it’s annother company that has that info but would not give me any info on that company. Also the remainder of the balance was due in cash only or they would not unload the truck. The whole experience was awful. They operate under numerous company names and source the entire process out. Mike reddington you are a deceitful person and should be ashamed. On 2/21/24 you reply to this review to call you? Are you kidding me???? I called you so many times and had Mike’s cell and was texting like crazy when the whole moving disaster experience was happening and got no reply! Why no reply, because you got your money from me and your part of the deal was done. Just hope and pray you do better business in the future for the sake of your future customers who do not know any better.

Thank you for our smooth move. Any time I had a question or concern Mac was there for me & insuring me that I had no worries. I felt comfortable speaking w/him. I received discounts for which I qualified for which really made my decision on the final cost ! The movers where professional and very courteous ! It was a single digit degree day & they did not skip a beat. Much appreciated for all the services from beginning to end. Will not hesitate to use Moving Solutions again.

All of my belongings were destroyed and many things were stolen. My brand new couch was demolished. My TV, packed in its original box was stolen. My table, chairs, and boos cutting board were also stolen. All boxes were crushed and 5 boxes were stolen. 3 boxes arrived EMPTY. My stuff was delivered to the wrong house where it was left for over a week. This company destroyed everything I own and took away my most valued possessions. They are criminals. I have photos of everything and intend to sue this company. DO NOT USE THEM OR SIGN UPON DELIVERY! THAT IS HOW THEY TRAP YOU!!

This moving company is a game-changer in long-distance relocation. They were professional, efficient, and extremely careful with all my items. The movers were friendly and made sure everything was secured for the journey. Their customer service was responsive and helpful throughout. Very impressed and highly recommend their services!

Professional, efficient, and friendly. They really took the stress out of moving day and i could not be happier

What a nightmare. Firstly they are a Broker who solicit trucking companies to move you. I was quoted $2500 to move me from Little Elm TX to McKeesport PA. Mind you I was looking for the lowest price available. Well let me tell you this was a costly lesson learned. I dealt with 3 different entities for this move. I paid $1070 up front and when I went over inventory with the 2nd lady she told me it was an additional $485 for 5 cubic feet and had to be paid that day to move forward. I had alreay notified my landlord the 15th was my move out date so Im now at there mercy. Never once did they mention that it was a total different person coming to pack up my things or that my things would be going on to McKeesport. The movers who were scheduled for 12/14/2023 did not show up because they claim they were stuck in Alburqueque NM due to a snow storm but I had to call to find out this information. This is the 2nd party arrived and I was told the total cost would be $8600 minus what I had already paid and they gave me a $600 discount since they did not show up on the date scheduled. They packed up my place and it was at that time I was told they would not be delivering my goods to McKeesport and it will be put in storage. Again what am I going to do my stuff is packed and that was my move out date. I arrived in McKeesport PA on 17th of December. I called this 2nd entity and was told they had 21/days to deliver my goods. Now I'm livid. The guy mentioned this is not the first time this has happened. The nightmare continues, On 1/4 I received a call advising me the driver will be here on the 5th. No call no show and again I had to make the phone only to find out they had to get a tire repaired. I could go on about this terrible ordeal but I'm done. My things were delivered which cost me an additional $75. Ask the right questions when dealing with these types of companies. They only do local moves. I don't advise you use Top Moving Solutions. This began on 11/10/2023 first deposit til delivery 1/6/2024