Frontier Moving SolutionsReviews of topmovingsolutions.com

Hired these guys to move me the weekend of June 22, 2024. They called and confirmed they would be there June 22. They were a no show and did not respond to email or messages. When I called Monday they told me their foreman called and I canceled. This never happened and they are steadfast in not refunding my $600 deposit. I was left high and dry, and had to rent a truck and hire some people to help load it. Edit: since my initial post I have received nothing. No refund. One correspondence and zero solutions. Only has there been an apology after my review. Sammy Muller promised contact but I've had none. Without a refund an apology is useless. This company still has me my $600. They are utterly fraudulent. Further, BBB, has noted a pattern of fraud which can be noted on the BBB website. As of a few minutes ago they called and promised to refund my money via Zelle. Will update once this is done. Edit: I was awaiting the refund and promised to update my post to show my money was refunded. Rather than do that they told me I would need to remove the post before they would refund my money. Rather than do the right thing and trust I would update they essentially held my money for ransom. But they've already been dishonest so I've no reason to trust they will refund my money if I remove my rating. This review is going to be posted many places. Here is the text: Soon as you remove it, I will Zelle it to you right away. You'll see that you're gonna get to Zelle. Otherwise if you wanna keep it up, go ahead and keep it up if the review worth $600 for you then good luck to you. It's pretty clear they weren't sorry. They just don't want people to know this is a scam. Edit: they just refunded my money via Zelle. As promised I am editing my post to show they have done so. I am satisfied with the outcome.

The team was outstanding. They were professional, punctual, and very careful with our belongings.

The consultation was initially positive albeit expensive but I did't have time to get another quote because it was a relative emergency. They quoted ~$2,400 "door to door, all expenses" from Laramie, WY to Richmond, VA. When the movers arrived, the didn't know anything about my file and called ~10 times before beginning to load my items. I told the sales rep (Ben) that I needed my items packed and he said that would be fine and would be included in the price of the quote. The movers told me they didn't know they would be packing and demanded $950 to pack what ended up being 3 LARGE BOXES. I talked them down to $500 for the price of THREE BOXES and 30 minutes of labor. I only agreed because it felt like my move was being held hostage. The items did eventually get to their destination with only a couple of broken items, which I expected. I called my sales rep and texted several messages requesting help with the extra bills from the movers but he didn't respond to anything and likely blocked my calls. I would hate to work with this company again. It was the most stressful moment of my year thus far and I work as a cardiac nurse...

Top-notch service. Totally reasonable. Big thumbs up to them.

FRAUDULENT COMPANY Sales rep lied to me when I asked about the cancellation policy, took my deposit, and then blocked my number so that he could not be held responsible for intentionally misleading me. I cancelled the service within the outlined window, but they refused to refund my deposit, citing a different cancellation policy that was never reviewed with me. Criminal activity - they will swindle you. STAY AWAY

Moving Solutions exceeded our expectations. They were professional, organized, and very efficient.

We had an excellent experience with them. The movers were courteous, quick, and handled our belongings with care. Highly rated.

Moving Solutions provided an excellent moving experience. Very professional and efficient team.