TopLine Insurance Reviews | Read Customer Reviews of toplineinsurance.com

TopLine Insurance Reviews | Read Customer Reviews of toplineinsurance.com

TopLine Insurance reviews

505 approved reviews, newest moderated first

Justine H.
Jul 24, 2025
Kelly was great to work with
Kelly was great to work with and had an extremely quick turnaround helping me update my insurance policy. She was able to answer all my questions and help resolve my issue.
Response from TopLine InsuranceJul 24, 2025
Hello Justine! Thank you very much for the kind words! Kelly is an amazing member of the TopLine Team, and we are so happy that Kelly was able to help with your insurance needs and that everything worked out nicely. And thank you for giving our team a chance to work with you, TopLine Insurance Team
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Kailee F.
Jul 23, 2025
Great experience with Karen
Great experience with Karen, super easy and fast!
Response from TopLine InsuranceJul 24, 2025
Hello Kailee! Thank you very much for the review! Karen is an awesome member of our team, and we are so happy Karen was able to help with your insurance needs and that everything worked out to your satisfaction. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
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Angelo & Raquel S.
Jul 23, 2025
My family is grateful to Kelly at…
My family is grateful to Kelly at Topline for going the extra mile to identify a solution that meets our needs.
Response from TopLine InsuranceJul 24, 2025
Hello Angelo and Raquel! Thank you very much for your review! Kelly is an amazing member of the TopLine Team, and we are so happy that Kelly was able to help with your insurance needs and that everything worked out nicely. And thank you for giving our team a chance to work with you, TopLine Insurance Team
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George M.
Jul 22, 2025
Karen was amazing
Karen was amazing, she saved me money and insured me even better than the other companies. Very polite, efficient and quick with all responses. Karen I hope you get the chance to read this and know that you will have all my insurance from now on. Awesome job and Thank you so very much.
Response from TopLine InsuranceJul 24, 2025
Hello George! Thank you very much for the kind words! Karen is an amazing member of the TopLine Team, and we are so happy Karen was able to help with your insurance needs and that everything worked out to your satisfaction. And thank you for giving us a chance to work with you, TopLine Insurance Team
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LEVARNE
Jul 22, 2025
The communication and follow up with…
The communication and follow up with sales person is not good … The price quoted and agreed upon is not the price that was quoted … My mortgage company is being billed for amounts after the premium is was paid without any notifications and explanations to me (until after the fact on one occasion and nothing as of today on the second. … The process with the salesperson Kelly was not the optimally desirable… the contract has to be resubmitted, information communicated was not clear; as documents had to be submitted and resubmitted on quite a few instances… I am having to spend too much time monitoring this account for errors; time i can spend attending to other important matters.. I need this matter resolved (the extra billing) with full explanation of both charges. i need the funds allocated to monarch outside of what was quoted, returned to me or the mortgage company immediately…
Response from TopLine InsuranceJul 24, 2025
Hello, Levarne. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thank you, TopLine Insurance Team
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Robin R.
Jul 21, 2025
New Homeowners Policy
I was searching for another home owners insurance company. My previous HO's company wasn't going to insure manufactured homes anymore. I called several HO's insurance companies to get quotes. When I spoke with Kelly Barber for a quote, she was friendly and very informative on the phone. I liked her right away. After considering the policy, we decided to go with it. The price was reasonable and we actually had better coverage than with the old policy. We met at Kelly's home to discuss the policy and sign some papers. Kelly cared about our home insurance needs and was cordial and pleasant in her home. I am glad that Kelly Barber will now be our home insurance agent. Thank you Kelly for all you've done and for taking care of everything so quickly and smoothly. Thank you for answering all our questions, too.
Response from TopLine InsuranceJul 24, 2025
Hello Robin! Thank you very much for your feedback! Kelly is an amazing member of the TopLine Team, and we are very happy that Kelly was able to help with your insurance needs and that everything worked out nicely. And thank you for giving our team a chance to work with you, TopLine Insurance Team
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Lynn C.
Jul 20, 2025
Great agent
The agent was very knowledgeable and easy to work with.
Response from TopLine InsuranceJul 21, 2025
Hello Lynn! Thank you very much for the feedback! We are delighted that our agents were able to help and that everything worked out to your satisfaction. And thanks again for giving us a chance, TopLine Insurance Team
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Dan Debbie S.
Jul 19, 2025
Kelly Barber
Kelly Barber, listened and understood our needs and worked very hard to satisfy them . Answer all our questions and concerns. Was very helpful in helping us complete all transitions needed to complete our insurance needs .
Response from TopLine InsuranceJul 21, 2025
Hello Dan! Thank you very much for your feedback! Kelly is an excellent member of the TopLine Team, and we are very happy that Kelly was able to help with your insurance needs and that everything worked out nicely. And thank you for giving our team a chance to work with you, TopLine Insurance Team
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