timothy S.
I still have not received my order.
I still have not received my order.

ToolOrbit is a comprehensive and reliable online retailer for power tools, woodworking equipment, hardware, home improvement products, measuring tools, personal safety gear, and equipment other related products. Our partnerships with major brands such as JET, Delta, Skil, Bosch, Dremel, Makita, and Hitachi put us in a strong position to offer customers a diverse selection of high-quality products at competitive prices.ToolOrbit is a one-stop shop, making it convenient for customers to find all the tools and accessories they need in one place. ToolOrbit is an excellent option for anyone looking to purchase power tools, woodworking equipment, and other hardware products online.Today we have spread our wings to two warehouses and more than 50+ highly professional and well-trained employees. We now hold millions of dollars worth of inventory and distribute a wide range of branded power tools and shop machinery with exclusive sale and rebate offers along with lots of seasonal promotions.
ToolOrbit (toolorbit.com) has 122 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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122 approved reviews, newest moderated first
timothy S.
I still have not received my order.
Jason O.
Item ordered but was not sent. I asked for cancellation and money back and they complied
Charles Van H.
had exactly what was looking for not a easy tool to find and the price was more than great it was unbelievable and in stock...
Response from ToolOrbitJan 6, 2025
We are delighted to acknowledge your admiration regarding our products and services. Feel Free to email or call us regarding the upcoming promotions and catalogs. Best Regards, Edward M. Sr. Customer Support Officer
Donn R. W.
I was quite clear the importance to my household of expediting this order, even if necessary upgrading the shipping. It's been a week, I have a stack of incontinent laundry I can't do because the part is somewhere with the USPS. Perhaps not your fault, but I'm still EXTREMELY upset.
sheila B.
Haven’t received item purchased and can’t get anyone to respond to email and or phone call.
Response from ToolOrbitJan 9, 2025
Sheila, Kindly accept our apologies for the dissatisfaction, as we discussed via phone previoulsy, the ordered item is still on backorder nationwide. You may acknowledge and respond to our latest email from [email protected] Kind Regards, Edward M. Customer Care Team ToolOrbit
Margaret B.
I had an easy online experience. So pleased they were able to help us. I had looked for a month and thank goodness they were on Google and exactly what we needed.
Response from ToolOrbitDec 31, 2024
Dear Buyer, We are delighted to acknowledge your satisfaction with our products and services. Feel free to contact us if you have other suggestions for improving the shopping experience. Warm Regards, Edward M. ToolOrbit Customer Care
Erin
Very simple and easy to deal with.
Response from ToolOrbitDec 20, 2024
Erin, We acknowledge and appreciate your honest evaluation of our products and services. Warm Regards, Edward M. ToolOrbit Customer Care
Vortex R.
Fast shipping. Unfortunately the packing wasn't well done. The paper package was ripped open and one of the boxes was crushed and opened. Luckily the items were all loose in the bottom of the package.
Response from ToolOrbitDec 20, 2024
Dear Buyer, We sincerely apologize for any disruptions to your operations caused by this. Please email us at [email protected] for further escalation and prompt resolution. Kind Regards, Edward M. ToolOrbit Customer Care