Michael M.
You took my order and payment
You took my order and payment, yet the item was discontinued. I was never notified by your company about the order. Almost a month later, I called to find out I was never going to the item. No item, no notification from you. This was the worst customer service ever given to me by any company in my 64 years of life. This was the first time and last I will use your company. Your CSR asked me if I wanted to order the replacement model. Needless to say I told him I will NEVER order ANYTHING from you and I will tell everybody I can to stay away from doing business with you. This WAS a Christmas gift. No happy holidays for my family. I hope you have a better business plan than what I was offered. You aren’t going to be in business treating people like I was treated. Lastly, you send an email, asking to rate you before the order even ships. What a joke, just like your company and service!! Enough said.