Robbins Research InternationalReviews of tonyrobbins.com

Response from Robbins Research InternationalMay 16, 2023

We apologize for any inconvenience you have experienced with the Birmingham UPW event. We understand your frustration, and we want to clarify that our events are organized in partnership with Success Resources, who handles ticket sales and event logistics. Due to the unprecedented circumstances of the COVID-19 pandemic, rescheduling events was a complex and challenging process. We assure you that both Tony Robbins and our team are committed to delivering exceptional experiences to our participants. While we are two separate companies, we encourage you to reach out to Success Resources directly regarding your ticket and any concerns you have about their customer service. They will be better equipped to assist you with refunds or any inquiries related to the event in Birmingham. We appreciate your feedback, and it will be shared with the appropriate teams for review and improvement. We value your support and trust, and we apologize for any disappointment or inconvenience you have experienced. Should you have any further questions or require assistance, please do not hesitate to contact us. Best regards, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Thank you for sharing your experience, and we apologize for any inconvenience you may have faced. We understand your frustration, but we want to clarify that our events are organized in partnership with Success Resources Ltd. While we share a mutual goal of empowering individuals, we are separate entities. As a result, we do not have control over ticket sales, refunds, or customer service related to events purchased through Success Resources Ltd. We are committed to delivering value and maintaining the trust of our participants. We encourage you to reach out to Success Resources Ltd directly regarding your refund request or any concerns you have about their services. We appreciate your feedback, and it will be shared with the appropriate teams for review and improvement. We strive to provide valuable content through our live events, but we understand that individual experiences may vary. We appreciate your support and encourage you to explore the abundant free content available on our online platforms. Should you have any further questions or require assistance, please do not hesitate to reach out. Thank you for bringing this to our attention. Best regards, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Thank you for sharing your feedback about your experience with the 2022 Ultimate Breakthrough Challenge. We apologize if our approach did not meet your expectations. While we do offer additional programs and events, our intention is always to provide value and support to those who choose to participate. We understand your concerns about reaching us for a refund, and we strive to ensure clear communication channels for our participants. We apologize if you encountered difficulties in this regard and encourage you to reach out to our customer support team directly to address your refund request. We appreciate your feedback and will use it to improve our processes. If there's anything else we can assist you with, please let us know. Best regards, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Thank you for sharing your feedback about your amazing experience with us! We're thrilled to hear that you found our program valuable and that you're leaving with actionable steps to implement in your life. Your success is our priority, and we're grateful to have played a part in your journey. If you ever need further support or have any questions, please don't hesitate to reach out. Wishing you continued growth and success! Best regards, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Thank you for sharing your positive experience with our 2022 challenge! We're delighted to hear that you found it valuable and useful. At Tony Robbins, we strive to provide high-quality content and resources to support personal growth and success. We appreciate your kind words and are grateful for your participation. If you have any further feedback or questions, please feel free to reach out. Wishing you continued success on your journey! Best regards, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Thank you for sharing your perspective. We understand that everyone has their own interpretation of our events. While our "Breakthrough" challenge is designed to provide valuable insights and inspiration, we also offer additional programs like UPW to those who are interested in furthering their personal development journey. We strive to create experiences that empower individuals and help them achieve their goals. We appreciate your feedback and encourage you to explore the resources that resonate with you. If you have any further questions or concerns, please don't hesitate to reach out. Best wishes, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an absolutely amazing experience with us. Your encouragement means the world to us as we strive to make a positive impact in people's lives. Keep up the great work, and we wish you continued success on your journey. If you ever need anything, please don't hesitate to reach out. All the best, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

We sincerely apologize for the frustrating experience you had with our customer service regarding your VIP experience purchase for the latest 22 challenge. We understand your concerns and acknowledge that the lack of communication and support you received is unacceptable. Upon reviewing your case, we found that you spoke to one of our customer service representatives named Herel on January 26, 2022. We apologize for the delay in addressing your concerns as we experienced an increase in volume during that period. Herel verified your information and successfully merged your multiple accounts, granting you access on February 5, 2022. We understand that the overall experience did not meet your expectations, and we genuinely apologize for any inconvenience and frustration caused. Your feedback is important to us, and we take it seriously as we continuously strive to improve our customer service processes. Please be assured that we do not condone any fraudulent activities, and our goal is to provide a legitimate and valuable experience for our participants. We deeply regret any miscommunication or misunderstanding that may have occurred during this process. If there are any outstanding issues or further concerns, please reach out to us directly, and we will do our best to assist you promptly and effectively. We appreciate your patience and understanding. Once again, we apologize for the inconvenience caused and appreciate your feedback, as it helps us improve our services for all our valued customers. Best regards, Kaylie Team Tony