Robbins Research InternationalReviews of tonyrobbins.com

Response from Robbins Research InternationalJun 9, 2023

Dear Luis, Thank you for taking the time to share your feedback regarding your experience with the DISC assessment. We sincerely apologize for any confusion caused, and we would like to provide you with some additional information that may help address your concerns. Firstly, we would like to clarify that the DISC assessment is not owned by Tony Robbins. While we do host it on our website and partner with them in that regard, it is a test developed and owned by Assessments 24/7, an independent assessment provider. Tony Robbins may use this assessment as part of his coaching programs, but he is not the owner of the test itself. We understand that receiving a free report with an option for Coaching Strategists may have seemed like a sales tactic, and we apologize if it came across that way. The intention behind offering the coaching option is to provide individuals with additional guidance and support based on their assessment results if they found the results helpful or intriguing. However, we acknowledge that it might not be the right fit for everyone. We genuinely value your professional accomplishments and the expertise you have gained over the course of your career. Building relationships and establishing trust with customers is indeed a crucial aspect of success, and we commend you for your achievements in this regard. We regret that the assessment results, presented in the form of bars and colors, did not resonate with you and left you feeling disappointed. The DISC assessment is designed to provide insights into your behavioral tendencies and preferences, based on a widely recognized model. However, we understand that it may not capture the full complexity and nuances of an individual's personality. We encourage you to communicate your concerns with your employer regarding the assessment process. They may be able to provide further guidance or address any questions you may have about its relevance to your role or the organization's goals. Once again, we apologize for any frustration or dissatisfaction caused. We appreciate your feedback as it helps us improve our services and better meet the needs of our clients. If there's anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out to us. Sincerely, Kaylie Team Tony

Response from Robbins Research InternationalMay 28, 2023

Thank you for taking the time to leave a review on Trustpilot! We truly appreciate your kind words and feedback. We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We are here to provide you with continued great service and support. Thanks again for your trust and support! In Gratitude, Kaylie Team Tony

Response from Robbins Research InternationalMay 28, 2023

Thank you for sharing your incredible experience with us on Trustpilot. We are grateful for the opportunity to have been a part of your journey and to have made a positive impact on your life. It brings us great joy to hear that our coaching services have helped you overcome obstacles and find a better job. We are thrilled that you feel more open and have become a better person as a result of our collaboration. Setting achievable goals and embracing self-acceptance are crucial steps towards personal growth, and we are delighted to have played a role in helping you on this path. Your satisfaction and improved well-being are at the heart of what we do. Thank you once again for your kind words and for choosing our coaching services. Should you ever require any further assistance, please don't hesitate to reach out. We are here to support you on your continued journey towards success and fulfillment. In Gratitude, Kaylie Team Tony

Response from Robbins Research InternationalMay 28, 2023

Thank you for sharing your feedback with us. We are sorry to hear about the issues you've encountered with our courses and the dissatisfaction you've experienced. We take your concerns seriously and would like to address them promptly. We have reached out to you privately to gather more information about your specific situation. By understanding the details, we can investigate the matter thoroughly and provide a resolution that aligns with our commitment to customer satisfaction. Please rest assured that we value your business and are dedicated to resolving this matter to your utmost satisfaction. We appreciate your patience and cooperation as we work towards a resolution. Thank you for bringing this to our attention, and we look forward to addressing your concerns promptly. Sincerely, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Thank you for sharing your remarkable experience with our virtual Unleash the Power Within (UPW) event and subsequently partnering with one of our exceptional coaches at RRI. We are thrilled to hear about the incredible impact it has had on your life. It fills us with immense joy to know that you not only gained valuable knowledge and insights from the event but also experienced a surge of energy that lasted for months. That elevated energy level is a testament to the power of immersion and the transformational journey we embark upon together. Your decision to work with one of our coaches from RRI was indeed a wise one. Our coaches are handpicked for their exceptional abilities and dedication to helping individuals like yourself unlock their true potential. It's fantastic to hear that you found the coaching sessions to be short, yet highly effective, allowing you to pinpoint precisely where you are and where you desire to be. But the true magic lies in understanding the "why" behind your goals—a catalyst for long-term discipline and sustainable success. In addition, we are delighted to hear that your coach, Colum, brought not only sharp insights and thought-provoking questions but also a delightful sense of humor that resonated with you. It's in these moments of connection that breakthroughs happen. Colum's ability to guide you swiftly and effectively towards your goals while reminding you to savor and celebrate even the smallest victories is truly commendable. At RRI, we believe in providing exceptional value for our clients, and your feedback validates that belief. I am thrilled to hear that you found our coaching services to be flexible, understanding, and laser-focused on propelling you forward in both your personal and professional life. Thank you for acknowledging the importance of creating RPMs—focused and actionable plans that provide instant direction and prioritize the actions that truly matter. By implementing this practice into your life, you are setting yourself up for ongoing success and fulfillment. Once again, we extend my deepest gratitude for choosing to be a part of our events and coaching programs. Your success story is a testament to your commitment to growth and your unwavering determination to create an extraordinary life. May your journey be filled with continuous expansion, profound achievements, and an unwavering sense of purpose. Please let us know if we may be of further assistance! With heartfelt appreciation, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

Nancy, We are profoundly grateful for your heartfelt review of our Unleash the Power Within program and the transformative experience you had with our exceptional team. Your words echo the essence of our mission: to empower individuals like yourself to create positive changes and achieve unparalleled success with unwavering confidence. It warms our hearts to hear that the knowledge and support provided by our team resonated with you deeply. We genuinely care about each individual we engage with, and we are fully invested in your success. Your aspirations and dreams matter to us, and we are dedicated to providing you with a variety of support systems that foster your growth and achievement. The 1:1 free coaching session included in the program holds immense value, as it allows us to uncover any limiting beliefs and replace them with a new, empowering mindset. By fostering a more truthful and positive belief system within you, we equip you with the tools to conquer your key goals. We are elated to hear that this experience has helped you create a more authentic and positive belief system that propels you towards success. Your praise for your 1:1 coach, CJ Young, is truly uplifting. CJ is a remarkable professional, and I am delighted that you had the pleasure of working with him. Our coaching team shares a genuine commitment to your advancement and success, without any sales talks or hidden agendas. Their sole focus is to guide you towards your goals with a clear vision and unwavering dedication. It brings us great joy to know that CJ has been instrumental in helping you overcome critical roadblocks and create a new self-language that has amplified your confidence and certainty in both your business and personal life. We also are thrilled to learn that you now feel more authentic and energized in your business than ever before. Your enthusiasm and newfound power are contagious, and we have no doubt that you will continue to achieve remarkable results. Your recommendation of our programs, our dedicated support team, and your 1:1 coach, CJ Young, means the world to us. We are grateful for the opportunity to be a part of your journey and witness the positive changes you have unleashed within yourself. On behalf of the entire team, I extend a heartfelt thank you for the trust you have placed in us. We are humbled by the knowledge that we have played a role in equipping you with the tools, strategies, and unwavering support needed to propel your business and life forward. May your path be filled with boundless success, unwavering confidence, and the fulfillment of your wildest dreams. Please let us know if we may be of further assistance! With deep appreciation, Kaylie Team Tony

Response from Robbins Research InternationalMay 16, 2023

We sincerely apologize for any inconvenience and frustration you have experienced regarding your refund request. We understand the importance of timely and efficient customer support, and we deeply regret any lapses in communication that may have occurred. After carefully reviewing our records, we could not locate any accounts or transactions matching the information provided in your review. We believe that you may have purchased your tickets through Success Resources, a partner organization that collaborates with Tony Robbins on certain events. It is possible that your refund request needs to be addressed directly with them. To ensure a swift resolution, we kindly request that you reach out to our dedicated support team at tonyrobbins.com/help and provide them with the relevant purchase information, such as order numbers or receipts. They will be able to assist you further and guide you through the appropriate refund process. Please be assured that we take your concerns seriously, and we will make every effort to facilitate a resolution. We appreciate your patience and understanding during this process. Warm regards, Kaylie Team Tony

Response from Robbins Research InternationalApr 23, 2023

Hi Alison! We appreciate you taking the time to contact us! We do see the first time you contacted us outside of this review was 6 hours ago via phone. We have emailed you directly in response so we could attach your invoice also but are happy to post here to ensure there is full visibility and resolution for this instance. You signed up to buy 1 ticket for UPW March 2023 on January 31, 2023 for $549 along with an add on event materials box for an additional $99. Totaling to $648 total. You opted for a payment plan, that resulted in your final payments being charged post UPW March. Your Fedex tracking shows both boxes arrived on 03/13/2023 I have emailed you an invoice but also will provide the exact charges below: Date Transaction Type Amount(US $) 01/31/23 Credit Card $ 282.00 01/31/23 Credit Card $ 99.00 03/02/23 Credit Card $ 183.00 04/02/23 Credit Card $ 176.86 04/04/23 Credit Card $ 6.14 This total reflects what was owed for what you attended and signed up for. If you were charged anything additional, we would be happy to dig into this further for you!! We look forward to hearing from you and appreciate you bringing this to our attention :) Sincerely, Kaylie Team Tony