Robbins Research InternationalReviews of tonyrobbins.com

Response from Robbins Research InternationalAug 20, 2023

Thank you so much for taking the time to share your incredibly positive experience with Unleash the Power Within (UPW) Birmingham online event. Your words resonate deeply with us, and we're thrilled to hear about the profound impact the event had on you. Your initial openness to the event despite cultural differences showcases the universal power of Tony Robbins's teachings. The energy and synergy created by thousands of participants all striving for personal growth and transformation is indeed something magical. Your understanding of the collective frequency and the ripple effect resonates strongly with the core principles of UPW. It's heartening to learn that you experienced significant shifts, clarity, and insights both in your personal life and business. Your description of feeling inspired and connected through the stories of transformation shared by others is a testament to the strength of community and empowerment that UPW fosters. We greatly appreciate your perspective on positive experiences often being overlooked in the face of negativity. Your decision to share your transformative journey through this review helps to inspire others and contributes to the positive impact being created by Tony Robbins and his work. Your endorsement and recommendation of UPW to others mean the world to us. Once again, thank you for sharing your heartfelt thoughts and for being an integral part of the energy and growth that UPW brings to the world. We're honored to have been a part of your journey towards becoming the best version of yourself. Wishing you continued growth, success, and positive energy in all your endeavors. With gratitude, Kaylie Boyce Client Services & Operations Manager

Response from Robbins Research InternationalAug 8, 2023

Hello! We sincerely appreciate you taking the time to share your thoughts and feedback regarding your experience at UPW Birmingham 2023. Firstly, we would like to extend our gratitude for your kind acknowledgment of the valuable content delivered by Tony Robbins, Dean Graziosi, and Joseph McClendon III. We are pleased to hear that you gained significant insights and a positive shift in mindset as a result of attending the event. However, we deeply regret to learn about the challenges you encountered with the organization of the event, particularly in relation to the logistical aspects at the NEC. We understand that the registration process, restroom facilities, food options, and overall event logistics did not meet your expectations, and for this, we sincerely apologize. We want to clarify that the event you attended, UPW Birmingham 2023, was organized by Success Resources, and not by RRI. While we share a mutual respect with Success Resources and occasionally collaborate by having Tony Robbins as a featured speaker for international events, we are separate entities with distinct responsibilities. That being said, we completely acknowledge the valid points you have raised and assure you that your feedback has been taken to heart. We understand the importance of a seamless and comfortable event experience for all attendees, and we will be promptly escalating your concerns to the Success Resources team for their review and consideration. Your feedback will undoubtedly contribute to improvements in future events they organize. We truly appreciate your patience and understanding as we address these issues. We are committed to continuously improving the quality of our events and ensuring that our attendees have a remarkable experience. We sincerely hope that your positive takeaways from UPW Birmingham 2023 will continue to inspire and support you as you embark on your journey. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to us. Sincerely, Kaylie Boyce Client Services & Operations Manager

Response from Robbins Research InternationalJul 31, 2023

Thank you for taking the time to share your perspective, although we are disappointed to hear that you had a negative experience with Tony's latest book. We understand that opinions about public figures can vary, and we respect your right to express your viewpoint. It's essential to acknowledge that Tony Robbins has indeed garnered a diverse range of opinions over the years. While some individuals have found his teachings impactful and transformative, others may have different views based on their own experiences and beliefs. As a company, we strive to provide a platform for authors and speakers with various perspectives, understanding that different approaches resonate with different audiences. Our intention is to offer a wide array of content that allows individuals to make their own informed choices. We genuinely regret that the book did not meet your expectations, and we take your feedback seriously. Your comments will be shared with our team to ensure that we continually evaluate and improve the selection of content we offer. We appreciate you responding promptly with your email address when we requested more information via Trustpilot. I was unable to locate a purchase with the email provided, but if you did purchase from us, please contact us at tonyrobbins.com/help and I will be happy to refund it back to your original method of payment. Just ask for Kaylie! We value your input and hope to have the opportunity to provide a better experience in the future. Sincerely, Kaylie Boyce Client Services & Operations Manager.

Response from Robbins Research InternationalJul 31, 2023

Christina, I apologize sincerely for the inconvenience and frustration you have experienced with our promotional emails. It is deeply regrettable that you were placed on our mailing list without your consent, and despite your efforts to unsubscribe, the issue persisted. Please know that we take matters like this very seriously, and I understand how important it is to respect our customers' preferences and privacy. I apologize for the oversight in resolving this matter promptly after your initial contact with us. Rest assured that I have personally looked into the situation, and I want to assure you that immediate steps have been taken to ensure your email address is permanently removed from our mailing list. If for any reason you do receive anything further from us, please contact us at tonyrobbins.com/help and ask for Kaylie Boyce directly. Once again, I apologize for any inconvenience caused, and I want to thank you for bringing this matter to our attention. Your feedback helps us improve our services, and we are committed to delivering a better experience moving forward. Thank you for your understanding, and we hope to have the opportunity to regain your trust in the future. Sincerely, Kaylie Boyce Client Services & Operations Manager

Response from Robbins Research InternationalJul 31, 2023

Thank you so much for taking the time to share your experience with us. Your review touched our hearts, and we are incredibly grateful for your kind words and support. We are thrilled to hear that your encounter with our company during UPW Orlando left a lasting impression on you. It's truly inspiring to learn about the remarkable impact you had on those 58 individuals, and we are delighted that our event played a part in your journey. Your dedication and commitment as a clinical psychologist are commendable, and we are honored to have contributed to your professional growth and success. We are overjoyed that our audio products brought you outstanding results beyond your imagination. Your achievements are a testament to your hard work and determination, and we couldn't be happier for your well-deserved recognition as the national best staff. We understand your concerns about our business partners' customer service, and we assure you that we are continually striving to enhance every aspect of our services. Your feedback is invaluable to us, and we are committed to providing the best possible experience for all our customers. Thank you again for placing your trust in us, and we look forward to continuing this incredible journey together. If you ever have any questions or need assistance, please don't hesitate to reach out to us directly. Sincerely, Kaylie Boyce Client Services & Operations Manager

Response from Robbins Research InternationalAug 8, 2023

Hi Eva! My name is Kaylie Boyce and I am the Client Services & Operations Manager for Team Tony. I have requested more information from you several times in an attempt to get this resolved for you as I am unable to locate your purchase strictly based off of a first name. If you could please contact me at tonyrobbins.com/help and ask for me regarding your experience I will be happy to look into this further and assist you. I appreciate your time and look forward to connecting! Sincerely, Kaylie Boyce Client Services & Operations Manager