Tommy BahamaReviews of tommybahama.com

I have to start off by saying I’ve been going there for 30 years love the old spot the new spot I have to get used to They got rid of the bread, disappointed about that. The new bread is not as good and I have a suggestion the old spot you could probably turn that into a Marlin bar downstairs just a thought Tommy Bahamas,

Same with michael guys first time being scamed at least it wast in the hundreds but please be careful i wasnt and i paid the price

I placed a $147 order with Tommy Bahama Online Outlet in August 2025. I received an order number and a tracking number. After a month, I checked the tracking and say that the order had been delivered. That was not true. Neither Tommy Bahama Online Outlet, not Zonivia, an associated business, or their freight company, HRM would offer assistance in find my package or refunding my money. In fact, the TB outlet disavowed any responsibility and the freight company answered neither my emails nor online form. No proof of delivery was provided. I was cheated. Don't let it happen to you.

Tommy Bahama needs new designers, in my opinion. When an item is not broken, do NOT fix it. I have 30 pairs of the original Boracay pant; what an awesome pant to own! Now it has been replaced with the Boracay Island Chino, and you have said goodbye to me as a customer; they do not fit me properly. What a disaster this has created! the new pant looks like a work pant, cannot be dressed up, and extremely uncomfortable. Granted that I am not small with a 42-30 size, but I have no trouble with the originals. They are so tight at the knee that I have trouble walking. Feel free to change anything else, and I will definitely have to find another store to frequent when I need a new item. This is really sad for me because the Tommy Bahama Store in Kierland, Scottsdale, has the best staff that I have ever met; they all know me there. This was brought on with a phone call from the store because of the special for 50% 0n the second pair. I had to state my opinion. I had tried them when they were first introduced.

Their shirts are lovely save for certain pullovers that fray around the collar badly! Their cotton tensile spandex shorts are good except the hems are made of the tensile and/or spandex and tend to wrinkle! I understand and appreciate the waist being expandable but not the hems! I am otherwise a fan and shop there often!

I found a couple items for the beach, spent a fortunate local stores, but similar bathing suits much less @Target compared to here, Seat part gaps. Thin cotton items way overpriced, made in China, for a huge profit when washed look limp. I've been to all the locations in Palm Beach Co. The winter season nothing I need, darker colors, not for climate here and can be annoying having people following when don't see anything I need. Nice candles, other gift items. I prefer the UV casual, beach, longer shorts fit and wear well. Found a large coffee mug I like a few years ago. I saw a few apparel at Kohl's, similar for only $29.99, same with Paradise Palm Beach nice tropical dresses for less at the Tangier Outlets. Didn't receive a receipt last trip and young man on phone didn't answer my math question without roundabout way, seemed to understand what I wanted to know.

I have given the Bluffton, SC outlet store over $10,000 in purchases over the past 20 years. I bought 2 pairs of shorts and a shirt that are too large. I requested a smaller size and my request was rejected. Now it is only if requested within 30 days. I know the manager and head sales person for many years. We will never enter any of their stores or restaurants ever again. No wonder their parent company stock dropped from $108 to $42 over the past 12 months and earnings are poor. When they treat long term loyal customers like this they will go bankrupt and disappear. They have stupid leadership. My company doesn’t know the word no. Anything any customer wants is answered with absolutely, it’s my pleasure. We always keep happy customers for life and they recommend us to friends. The lousy shorts and shirt probably cost them $30 but retail is $300. Stupid business policy to save their $30 and miss $500 or more in sales every year. Their cheap tenile fabric never comes clean if a food stain or grease gets on it. Treating people like this results in having their days numbered. The store employee said sales are poor.

Horrible, horrible, horrible customer service. They have no online chat function, NEVER answer the phone, but have wait times of 60-70 minutes, NEVER respond to emails and after leaving at least five callback requests over 5 days, finally heard back yesterday. Probably why their stock price has plummeted from about $100 to $30.