Tom HollingerReviews of tomhollinger.com

The website portrays the Brand as a UK based quality offering. It isn't. It is cheap Chinese tat. Sent directly from a warehouse in Ningbo. If you want to return anything they make it as difficult as possible, and everything goes back at your own cost. I bought 2 shirts, looked great on photos, priced mid quality branding, but what I received were 2 shockingly cheap set of rags. Do not use this site, and take notice of the reviews.

I bought a coat in June. When it arrived, I tried it on. It was too small. I contacted them straight away and asked me to email the picture of myself wearing the coat. When I did, they emailed me letting me that they do not give the return stickers. They give me the address and the person the item was to be addressed to. I returned the item on the 27th through Royal Mail tracking services, only few days after receiving it. The item has been stuck to customs since 3rd of June. I communicated with them that the item is stuck at customs at their side. They said that there is nothing they can do.

DREADFUL! Do not buy from this company. Purchased a pair of shoes a month ago. Several emails later, TH keep saying the same thing, they're at the airport. No signs of them.... The tracking information doesn’t work. I’m now asking for my money back and they’re just sending me emails saying, my deliveries on its way and will take 5 to 7 days days to get here. If I could leave less than a one star review, I would.

I cancelled my order within minutes of making it as my daughter already had a similar item . Their cancellation policy clearly states a full refund if notified within 24 hours . I was informed that if I accepted the item I would receive a full refund and free return postage . I confirmed receipt but was then informed that this was not their policy ! - ( although I have it in writing !) . So they lied to get me to take delivery .My option was then to pay to return the cancelled item … to China at my own expense and then I would be refunded in due course - or keep the item and get a refund of 30% . The garment is very poor quality as compared to the online description and even with the 30% discount is a rip off ! I gave up arguing my case that it was not a return but a cancellation and accepted the refund which is what I guess most people do . This company purports to be a German outfitter of quality clothing . Never buy from them !!! Lesson learned - always read independent reviews

DO NOT BUY from this ‘store’. The reduced prices are tempting and I fell for them myself… Warehouse in China so you’ll be waiting weeks, and the quality is so poor and artificial. Wish I’d come here before wasting a chunk of money.

My husband and I accidentally duplicated an order for shoes. Tried to cancel within 10 mins but told already shipped! Both orders arrived. Poor quality, very narrow and definitely not for European feet but not worth returning back to china. Complete waste of money, not to mention the time trying to extract refund which is not going to happen. Do not purchase from here for the sake of your wallet, the planet and your sanity!

'Suede' Jacket. I see I'm not alone - this jacket is not suede. When I complained of mis-advertising I was told that I could keep the jacket and have a refund of 20%. I don't want a synthetic jacket, so I've paid £23.50 to return it to China. I've asked that they refund the cost of the jacket and the price of the return, and that they change the wording in the advert. I've said if they don't I will report them to Trading Standards... we will see...

Jacket advertised as suede was in fact polyester. On enquiring on how to return was informed they don't offer a return service and it would be at my expense to return the product to China! This cost £26.00 to return a £55.00 item but it is more the principle that it is made so difficult for you to return that prompted me to pay. I await my refund with baited breath as dont have faith in a company that mis-sells and you are left out of pocket to return.