Kari Renswick S.
Very nice to deal with
Very nice to deal with. I've had a couple mistakes with ordering and you guys have always made everything right for me. I greatly appreciate it!!
We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.Visit TobaccoStockNeed to Contact us?
Tobaccostock (tobaccostock.com) has 237 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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237 approved reviews, newest moderated first
Kari Renswick S.
Very nice to deal with. I've had a couple mistakes with ordering and you guys have always made everything right for me. I greatly appreciate it!!
Mindy H.
My package was delivered to the wrong place and tobaccostock reached out to ups and resolved the issue and I had my package by the end of the day.
LOL=Lil Ole L.
Once I purchased the items, I was told it would be delivered in 5 business days. It actually took 10 business days. However, I do not believe it was the fault of Tobacco Stock. My order sat in Chicago, IL and not being forwarded to where I live. I contacted Tobacco Stock, and they were very professional and handled the issue promptly. They are great to do business with and I highly recommend them.
Dave Z.
Great prices and fast shipping 👍🏻
Dana F.
the service by Ann is amazing.
David V.
Fast and follow a request
David
Ive been ordering from this company for several months now and it's always a hassle. Half the time the products I order are out of stock. They dont seem to have any inventory system. When I do get my order, the tubes are always crushed. Plus, the shipping costs are ridiculously high. It also seems like their latest reviews are fake like they leave reviews on their own. Not worth the trouble.
Response from TobaccostockMay 14, 2024
David, The reviews are not fake, only verified customers leave reviews on our site and on trustpilot. Tubes can get damaged as they are made of paper and we cannot control how delivery companies handle their packages. Shipping is expensive because we price our products as low as possible and we cannot always afford to pay for shipping. Shipping is expensive and without covering part of the cost via shipping fees we would not be able to operate. That said, please provide us your order number so we can look into your issue.
Melissa F.
Love this company! Been ordering for several years now, they are the best! Good communication, large stock assortment, quick shipping, great prices- 5 Stars from this loyal customer!