Tax Network USAReviews of tnusa.com

Great service and they were quick when reaching back to me. I’m still waiting for my return information.

Dealing with a heavy tax burden can be overwhelming, especially when you have little to no knowledge about how to handle such matters. That's exactly where I found myself before I contacted Tax Network USA, and I am incredibly grateful that I did. From the outset, the team at Tax Network USA demonstrated great professionalism and extensive knowledge. The process involved numerous phone calls, questions, and thorough explanations, all of which were handled with remarkable patience. As a beginner in tax issues, I felt reassured and supported every step of the way. One of the most impressive aspects of my experience was the time they invested in understanding my situation before determining if they could help me. There was no pressure to sign a contract, and they spent a couple of hours thoroughly assessing my case without any expectation of immediate financial return. This level of dedication and customer care is rare and highly commendable. Although I know this will be an ongoing process with lots of work ahead, I am fully confident in Tax Network USA. The relationship we've built thus far gives me great confidence that these tax issues will be resolved positively for me and my family. In summary, Tax Network USA has been a beacon of hope in a very challenging situation. Their expertise, patience, and genuine commitment to helping clients navigate complex tax issues make them an exceptional choice. If you find yourself in need of assistance with heavy tax burdens, I highly recommend reaching out to Tax Network USA. They truly go above and beyond to ensure their clients are well taken care of.

I have been working with Tax Network USA for a couple years and have received nothing but courteous assistance and most of all patience. Being married for 47 years, I never worried about getting taxes completed year after year. My lovely wife handled all of that. Lately her health has not been the best, and I learned that there were a couple years the taxes were not completed. I started comparing local and online tax consultants and felt like this was who I should contact. Tax Network has done so much for us, and they never let time laps. If they need answers or have question, they contact me. They are very polite and understanding and eager to assist. Thank you, Tax Network, USA for the comfort of mind you have given us.

Rude, not patient, condescending not a company to trust . Insight tax is a better company better people

I contacted this company because I received a tax notice. They pushed me into signing a contract, which I did. After hanging up with them I did some research and realized that I didn't their services as the tax notices I received were already covered under a payment agreement I had established through the Federal Courts. I immediately contacted the "sales person" who never returned my calls/emails. I sent a letter to cancel in accordance with the terms of the contract. The company provided no services to me. I contacted the IRS to confirm they never sent in a POA...and I sent in a revocation just in case they tried to submit the POA later. The implementation contact told me (in writing) that they would refund the money they charged my credit card $3333.00. It's been 3 months and I still have not received a credit. Someone keeps messaging me via Twitter (x) who is unprofessional and keeps telling me the IRS is my enemy and I need to use their services. This company provided no services and still has not refunded me the money they charged my credit card even though they stated they would.

I hired this company to settle a debit with the FTB of CA and the IRS. After a year and over 2,100 dollars the best they could do was a payment plan for the full amount. I can't even guess how many hours of my time was spent filling out forms and discussing my account with at least 4 different reps in that year. I called the FTB of CA and took care of the entire issue on the phone in 15 minutes. This was the biggest waste of my money ever. This company just kept dragging this out and the interest kept adding up. Save your money and call the state or IRS your self. You should be ashamed of yourself for taking this cash strapped old mans money. Karma will get your company.

Still working on my case it is not resolved yet

They have very fast turn around when I ask them questions.