Tokio Marine HCCReviews of tmhcc.com

Worst insurance company ever. I got rear ended at the stop light by their insured…. This has been the worst experience ever. The claim adjuster Hollie (yep im giving names) is basically minimizing the damage to my vehicle and trying to delay repair. They dont have a shop to take it to for estimate so they rely on 3rd party but they don’t believe the 3rd party. I can’t imagine how they treat actual customers if this is how they treat those who were not at fault. Ill never do business with them again and I pray no one with this insurance hits me. Do not recommend

I tried to buy Family Travel Insurance, however as you go through the motions, it turns out that 18-79 years olds are only eligible. So i called up to clarify and add children under 18 to deal with a rather unhelpful customer services agent. Poor website, wording and experience.

TERRIBLE SCAM OF A COMPANY!! They are trying to bilk me out of a frivolous $3,500, saying it's for "legal fees". Fees I've never been billed for, or seen any paperwork to support these charges. My lawyer advised me to send a certified letter for signature, requesting a detailed break down of these charges. I received the signature confirmation that they received my inquiry, and instead, sent me STRAIGHT TO COLLECTIONS!! Now negatively impacting my credit!! I AM BEYONG ANGRY WITH THIS COMPANY!! STAY AWAYYYY!!!!!

I had travel insurance with RAA when I lodged a claim I found out it was through these guys’ Been a absolute nightmare dealing with these guys at a time where I’m injured and need support this company is the worst’ They keep coming up with ways not to pay you out make it impossible. Don’t even read your request properly. Just send you smart ass reply’s’ DON’T USE THEM’

Don't use for tool insurance this company is rubbish our vaneas parked across the road from our window have massive padlocks on and a vault in the van where alltools were they had to steel the van becouse they could not get in and camaras were on the vanbut refused to pay out becouse it was noticed in a compound well next step is ombusnan

As a US citizen abroad I have used their travel health insurance for years. During that time I submitted a few small claims for treatment for minor conditions. Most of the claims were paid out. One was denied, in my opinion unfairly, but they claimed that health issue was not covered. The most recent claim was approved as well although it took nearly 5 months for them to process it and submit payment. In my experience, the company will pay out legitimate claims while looking for any excuse not to compensate you for services rendered. They will interpret their own terms and conditions very narrowly, so read the fine print and don't expect any exceptions or leeway. I cannot speak to their record on reimbursing for significant covered medical costs as my claims were all under $200.

Good company, very efficient, the PI insurance I asked for was very quick done, thank you!

SCAM ALERT - Tokio Marine Atlas Travel Insrance SCAM ALERT! This company is a scam. Don't buy anything from them. They won't even pay a penny if you ever need them. Everything is marked as pre-existing condition even you have a car hit you. Complete scam. Complete fraud. Listen to me and run away from Tokio Marine! I wasted thousands of dollars and the one time I needed them to cover an emergency visit they denied with just ridiculous procedures. Never ever buy never ever even go close. Report these crooks to authorities. Completely fraud!