Pavan R.
Atlas plan customer service needs work
I took your Atlas plan after i was told by the agent my visitors would be covered for covid. I expressed to them i did not care for price id rather the comfort of knowing we are safe. They compelled me to buy this plan because it was the cheapest available and that i would not have any regrets... I have so many now knowing how you would go about this. My relative submits their claim and gets it instantly denied without a second to breathe. They claim they do not have the capacity to cover that right now and they could not have told me that. But, they did so what do i do now. Its been 2 months and no updates we are holding a bill and getting no where. Absolute worst experience ever .