TireMartReviews of tiremart.com

Response from TireMartAug 7, 2024

Thank you for your good review of our service. We are sorry to hear that FedEx misplaced one part of your shipment. We hope that you received your full order at the end. If not, please reach out to us via email at [email protected] so we can assist you.

Response from TireMartJul 30, 2024

We are open to help and assist you if you need help - please do tell us if there are any concerns regarding the tires or their fitment! Importantly, if you do not believe that they will work for your vehicle, do not attempt to mount them as that will void your return eligibility. We look forward to hearing from you and ensuring that you're a happy customer!

Response from TireMartJul 29, 2024

Thank you for your kind words! We are happy to hear you were satisfied with your order.

Response from TireMartJul 23, 2024

We certainly do apologize on behalf of the carrier for the most unpleasant delivery experience! Rest assured that that is not the norm and that such issues are indeed reported regularly for quality assurance purposes, so much so that we're confident you'll not have a negative experience like that in the future! Regarding the shipping time itself, note that you placed the order on the 3rd during the evening; the order was shipped out on 5th as expected and did arrive on the 12th. We do believe that the shipping time was acceptable considering the holiday weekend, but we can advise that we usually achieve quicker delivery times - the tires in question just so happened to be only available at a far-away warehouses, unluckily. Please know that we're consistently taking steps to learn and improve our operations and logistics, so we're confident you'll find the shipping performance to be more impressive in the future! Thank you for your insight and understanding.

Response from TireMartJul 4, 2024

TireMart does what it can to only sell safe, functional and authentic new tires; if issues are noticed before use they can be reported for a return. If tires are mounted and/or driven on, a warranty will be required. We only ever ask for the bare-minimum information as required by the manufacturers, while providing instructions and examples to our customers to make things as easy as possible. With that said, we cannot identify or verify that this is a real customer in any way. Even then, based on their review, we cannot really understand what is "dishonest" or "liars crooks" about asking for basic supporting evidence for supposedly bad tires.

Response from TireMartJun 28, 2024

We can be reached at 866-480-8477 for any questions, wherein you can also request a callback; aside from that our website contains a detailed knowledge section and we can be reached via email at [email protected]. Still, we're sure you made the right choice and that everything will work out well!

Response from TireMartJun 26, 2024

Thank you for choosing us for your tire needs.

Response from TireMartMay 30, 2024

We are happy that you are impressed with our fast shipping service. We have no doubts that you will be amazed with our tires as well!