TireMartReviews of tiremart.com

The straightforward online ordering process and transparent pricing were instrumental in my decision-making. The convenience of doorstep delivery is truly unparalleled.

My tires were there the next day and they are everything I expected nice job tire Mart

You had the tire that my customer was needing when my regular suppliers did not have it Ordering was easy! We will certainly use your company again when the need arises!! Very satisfied customer Thanks!

Incredible prices, bought 2 tires on a Thursday morning, they were at my doorstep the next day, wild how fast they can get there and free, and amazing prices,

They had exactly the tires I wanted. Delivery was fast. Tires have no defects and looks great on my MKC

I’ve been ordering from TireMart for years, and they’ve never let me down! Every experience has been smooth, and their customer service has always been helpful and responsive whenever I’ve had questions. On top of that, their shipping is incredibly fast. I’ll definitely keep coming back and highly recommend them to anyone looking for a reliable tire retailer!

It has been an entire month dealing with TireMart, and this has been one of the worst customer service experiences I’ve ever had. They started by shipping me the wrong size tire, which I returned immediately. From that point on, everything went downhill. I have called repeatedly, and no one ever answers the customer service number they provide, so don’t expect to actually get help when there’s a problem. I’ve had to send emails almost every single day just to try and get any kind of response. The replacement tire was supposedly going to ship out two weeks ago… still nothing. To make it even worse, they sent me a tracking number two weeks ago, and then it was cancelled the very next day. So just because you get a tracking number from this company does not mean your order is actually coming. Here’s the kicker: the only way I was able to get a real person on the phone was by calling the new sales department and pretending I was buying another tire, then demanding they handle my issue. That should tell you everything you need to know about how they prioritize customers. After weeks of chasing them down, I’m finally told my order can’t even be fulfilled due to a “stock issue.” So after a month of waiting, returning their mistake, and doing all the follow-up myself, I’m left with nothing. This entire situation could have been avoided with basic competence and communication. Instead, it’s been a complete waste of time. Customer service is terrible, response time is unacceptable, and the lack of accountability is unreal. I will never buy from TireMart again. Save yourself the headache and take your business somewhere that actually values its customers. Update to reply to your reply. The returned tire showed delivered to your warehouse for almost a week before you found it. I have the tracking and emails where you didn’t answer. The phone just continues to ring when called and the online chat often says no one is there in the middle of the work day during the work week. When it was realized that there was a stock issue I should have been notified immediately, not days later and especially not with me having to reach out first. This problem has taken right at a month to finally get a resolution. Of which I got my money back on 1 tire because your solution was to just put a different tire on instead of having a matching set like I ordered. If I knew that I couldn’t get a matching set of that tire I would have ordered a different matching set. Still worst tire buying experience and I was truly disappointed because I have bought many tires with you but the way this was handled really made me rethink things. Now your reply lets me know I am definitely doing the right thing.

Good product at a reasonably price.