Tire KingdomReviews of tirekingdom.com

My sister scheduled an appointment to get a new set of tires. They didn't receive the tires and didn't bother to let her know that they didn't come in. She had a trip scheduled and had already cancelled one day of the trip for the appointment. It is completely unprofessional to not let the customer know that the product had not come in.

I picked an offer for memorial day of 3 tires and get 1 free, scheduled my appointment and put my card. The day of the appt I was called cancelling the appointment because “there was no electric power” to re-schedule the appointment, and guess what: the offer was not there anymore. So their offers are mainly tricks to get you.

I stopped using Tire Kingdom (TC) years ago, due to constant issues surrounding their work and appointment management, to where I had to start marking my tire to make sure they actually rotated them, as well as making sure valve stem caps and oil filler cap were replaced. Once they even forgot to replace two lug nuts and then couldn't find them! Fast forward 5+ years and I'm in the market for a new set of Michelin's, and it turns out TC has a sale that will theoretically save me $300. That all ended the day of install, when even though I was the first (and only) customer at 8am for tires and an alignment. It took them 2 hours just to finish my tires, and in the meantime decided to use the alignment rack to change the wheels and tires on a truck. After another hour of sitting around, the truck was still on the alignment rack, because they had the wrong lug nuts. Why not test that before you pull off all the wheels? And why tie up the alignment rack, when you have cars waiting on an alignment? So 3 hours into it, I finally had to ask what was going on, since no one was saying anything. Since they couldn't pull the truck off the rack, and were frantically calling around for lug nuts, I had to leave with only my tires. I was told to return on Monday at 9am for the alignment, and was assured the alignment rack would be available. Guess what's on the alignment rack when I got there at 9am? Not an alignment, but rather another truck getting new tires! The manager told me his tech as "almost done" and I would be next, but after 30 minutes not a single wheel was back on the truck, nor did I even see anyone working on it, so I asked for my key back and left. Another hour wasted on driving and waiting, which made my tire purchase the most expensive option, when I went in thinking I was saving money. Now I'll have to go back to my Honda dealer for an alignment, which they could have done along with the tires, while I was there for an oil change, so add another hour wasted.

Went to Tire Kingdom in FWB, FL. Paid $500 for front brake job to include machining the rotors and new pads and wheel rotation and balance. Three weeks later the front end started to shutter when applying brakes. Brought it back and they said excessive heat was the cause of the new scoring of the front rotors AND that some of the shutter was from back breaks even though vibration was only in steering column. So I had back breaks done and they were going to warranty the front. So the charged me double for the back in order to be able to show a reduction of cost for the front. I said I should get some of the labor back after I reviewed the estimate. So then they added a “Break Labor” line that was not there before so they could show it back out of the estimate. Stay away from Tire Kingdom.

Had my front breaks and rotors replaced a year ago brought it back because rotors warped.They replaced the rotors but not the break pads so the rotors warped again.Brought it back again they told me it was the rear breaks that were causing the car to shake when pressing the breaks.Wasnt 3 months go by bring it back again this time calling corporate.Was told if the rotors are warped they will replace if under warranty.Just had the inspection done.Now they are telling me the cause is the rotors being warped is from bad calipers.They will warranty the rotors but the calipers will cost 2000.00.Now if the calipers were bad why would you warranty something your not responsible for?So I take the Suv to Break Zone where they inspected the breaks rotors and calipers.Rotors are warped from not replacing the original break pads in the first place but the calipers are fine.600 bucks out the door car and breaks work perfect.Went back to Tire Kingdom again to let them know. Got an attitude from Andy the Manager that first said not my problem didnt do the work and good look getting a refund .One yr brought back 4 times and they still cant accept the bad workmanship from their employees.I highly recommend you use someone else.The problem with this company is it does not stand by work if something goes wrong.Go somewhere else Kevin Tritsch Like

Extremely rude and lazy store manager named Renzo Andonaire the guy was just arrogant and being they just opened seemed as if he didn't want to start work yet, 3 different people he turned away because he told them to put tires on it would take 3 hours mind you I was the first person to arrive yet there wasn't 1 car in the bay yet. He then proceeded to tell me that my tire couldn't be plugged because it was close to the edge when in fact u took the car multiple other places and was told it could. I actually took a picture of it and showed a few others so basically what it came down to was he wanted me to purchase another tire even though I had purchased the road side and warranty for them previously. I actually work for a highly regarded news station and will be definitely doing a segment on how not to be scammed by these type of con artists.

Stay far clear of this place!! They openly lie to you and make no attempts at even the slightest apology. They changed my oil and didn’t screw in the oil plug. 20 miles away and all my oil is draining out. I call them and they say “well, if you come back we will tighten and refill it”. So I have to drive 20 miles now with no oil? I got tire alignment and rotation. They never rotated the tires. I know because I have a missing hubcap and it was never moved and the lugs were never touched. Their response? “Drive back and we will rotate them (meanwhile it took them 5 hours to do it). I was told my struts need replacement ($1800). Now I’m getting a 2nd opinion. This place does nothing but lie and deceive. Never going back and im going to look into further matters as far as customers being lied to. Im sure im not the only one.

Bradenton, Florida. Chose the tires online. Went in they tried to charge me about forty dollars more. Had to correct them twice for the right price. Tires price work were good. But dealing with management to correct them is not.