jspade
HORRIBLE!
HORRIBLE!! ZERO STARS (if I could) The company posted a phone number response to the poor review I also gave them on Google. When I contacted them I was told a regional manager would contact me to discuss the situation. NO employee of the company has attempted to contact me IN ANY WAY whatsoever and it's clear that their so-called response on Google is just a cynical attempt to appear to the public that they will actually work with any customer to provide fair and decent service. WAY, WAY overpriced. Charged me $375 for 3 ignition coils which you can get for $30 a piece at an auto parts store, then charged me $225 for the labor to install them, which you can see on any YouTube video is an easy repair that would take even a non-mechanic about 30 minutes to do, and should take a professional mechanic about 10 minutes. Total bill was just under $1000 with additional labor hours -- which again should have been minutes-- to diagnose it. REALLY RIDICULOUS. Despite the shop being practically across the street from my house, will not be back here ever again. Go to Tire Kindgom if you want to be criminally overcharged, mislead and generally taken advantage of because that's the actual service that you are going to get.

