Michael B.
Avoid this Store
Jamie (manager) at Tire Kingdom Bonita Springs. FL seemed reliable on the phone. I decided on a tire, made an appointment and called the day before to confirm we were set to go for new tires and brakes. Arrived around 9:00am. No tires. Person on duty said only two ordered but they had not arrived. Showed him my quote for four tires. He called Jamie, but then took another call and instead of telling that call that he was with a customer and would call back, he continued to talk at length about that person’s problem. Then he returned to talking to Jamie, not about my issue but the issue of the person on the phone. Finally, while he was still on the phone, I told him to call me when he had figured it out. I never heard from him nor from Jamie, which was fine as I had now decided not to use them. One must assume that their shop is just as shoddy as their customer service. I gave them a star only because I couldn’t give a zero!

