T H R.
The finished product is not the picture I sent them
The picture they sent me is really awesome except it is not the picture I sent them to paint. I sent them a picture of a 67 Firebird the one I got back is a 68 Firebird, which doesn’t resemble my car. I’ve complained about it but they just say oh it’s my fault. This company is terrible. Beware if you’re gonna spend your money with them they won’t back it up if it’s wrong.
Response from TinySnapAug 12, 2026
Dear Thomas, We would, however, like to clarify a few important points for anyone reading your review. Your order was placed as an 8" × 10" vertical canvas print, and throughout the ordering process - including the final preview before purchase - the portrait was clearly displayed in that vertical orientation and with the final intended for printing image. The artwork was produced exactly as approved. Regarding the portrait itself, every TinySnap artwork is created specifically from the customer's uploaded photo. We do not use pre-made images from a library or substitute someone else's portrait. Your uploaded photograph was the foundation for the artwork you received. Even as a gesture of goodwill, we applied for you a 10% discount to make your initial order cheaper. We always strive to treat our customers fairly, which is why this review is particularly disappointing to us. We respect that artistic preferences can differ, but we also feel it's important that the facts surrounding the order are accurately represented. We wish you all the best. Emily @TinySnap