Maria H.
Complete scam the company is a complete…
Complete scam the company is a complete fraud!

The #1 Trusted Source in Legal Timeshare Cancellation. The Timeshare Freedom Group is team of established advisors and advocates that specialize in helping dissatisfied timeshare owners terminate their contracts. We’ve canceled thousands of timeshares legally and permanently, all over the world – in the United States, Canada, Mexico, Europe, and the Caribbean.
Timeshare Freedom Group (timesharefreedomgroup.com) has 132 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingLegal Service Providers · Orange, California
Excellent

Legal Service Providers · Canoga Park, California
Excellent

Legal Service Providers · Simi Valley, California
Excellent
Legal Service Providers · Beverly Hills, California
Excellent
132 approved reviews, newest moderated first
Maria H.
Complete scam the company is a complete fraud!
Karen B.
Everyone was so helpful and always checked in on me with updates. I would recommend them to everyone who wants to get out of the timeshare racquet. K. Baxter Maryland
Response from Timeshare Freedom GroupApr 20, 2021
Karen, We are thrilled to have been able to help you with this! I am happy to hear that you had such a great experience. Thank you for being a client and for your kind words! Sincerely, Management
Marilyn E.
Timeshare Freedom Group help me to cancel my Timeshare with Hilton Grand Vacation. They did everything they said that they would do. I had excellent experience with them, and Mayana my Rep. was a wonderful person to work with she stayed in touch with us until completed. We appreciate everything Timeshare Freedom Group done for us to cancel this night mire and bad experience. I would recommend Timeshare Freedom Group to anyone.
Response from Timeshare Freedom GroupApr 20, 2021
Marilyn, We are so happy to see you out of your timeshare. Thank you for the awesome review! Sincerely, Management
Nellisha G.
We were extremely naive and vulnerable. We assumed a lot of things. We assumed this company was being truthful and honest. We assumed by holding up our end of the deal and paying over $5,000 UPFRONT, we would be legally out of a Hilton Grand Vacation (HGV) timeshare that lied to us to get our business. We assumed Timeshare Freedom Group (TFG) would be more truthful and upfront than Hilton Grand Vacations. The sad and frustrating truth is the entire timeshare business is one big scam. Timeshare Freedom Group strung us along for two whole years, sending email “updates” stating everything was going smoothly and “the attorney” needed nothing else from us, and because we heard nothing from HGV we believed TFG was actually working on our behalf and HGV was instead speaking directly to “our attorney.” During the two years our account switched to at least five different account execs (red flag). Why is the company’s turnover so high? Over a year and a half into “the process,” we were contacted by TFG and told that our original attorney, had retired and we needed to resend documentation for a new attorney. That should’ve raised another red flag. Why couldn’t they send the documentation to the new attorney? We sent TFG copies as well. Right at the two year mark, we received a foreclosure letter from HGV anyway. We naturally contacted TFG because they have a clause in their contract stating that if they can’t/don’t get you out of your timeshare, you get your money back. Surprise, surprise: they consider a foreclosure getting you out of your timeshare. So we pretty much paid $5,000+ for TFG to do nothing but send an email once a month, if that, and call us once every 3 months....Unfortunately, if you want out of your timeshare, you’ll most likely have to just let it go into foreclosure. Save your money! TFG is just as much of a predator as the timeshare companies themselves.
Don J.
They made big promises in the beginning to us on their speed, communication and success in getting us out of the timeshare but have NOT produced any results in over a year. I have had to initiate ALL contacts. They continue to blame the timeshare owners, or COVID, or being short handed etc
Response from Timeshare Freedom GroupApr 20, 2021
Don, Please know that getting you out of your timeshare is our number one priority. All timeshares are frustrating and, it's true, some are much more difficult to cancel than others. COVID has been a bit of an issue, namely because, for a time, many of the resort's admin offices were closed. This has created a backlog of requests etc. All that being said it appears that we are approx one year into what can take two years. I will make sure someone looks into your file. We look forward to completing this work for you. Thank you for your trust and patience. Management
Estefanny M.
I trusted this company. I was so confident and felt relieved to hear they can help me get out of a timeshare that I did in 2017. But it just has been an Terrible experience. They guarantee cancellation and it’s just to steal your money. The law office in California that links with this company is a fraud as well. They switch you around to different assistants so they don’t have to deal with you. I regret dealing with this company spending $4,000 and still having to pay a stupid timeshare I did in 2017. These type of companies are never legit. My timeshare never got cancelled, I received a “downgrade” that’s not what was explained to me nor something I signed for. I can’t believe I still have to pay what’s left on the timeshare a total of $14,000 with this company included. I can’t believe this happened to me, thought I learned my lesson in 2017.
L M.
I have mixed reviews about this company. I started my journey with them to rid of my timeshare back in Dec '19. Now its a year and 4 months - all I keep getting is the same phone/email updates about how its in process with the lawyer and such. I just want to be free from this timeshare nightmare! If and when I do, I'll update my review.
Response from Timeshare Freedom GroupApr 20, 2021
I am having trouble locating your file in our system based on your display name "L Ma" Would be so kind as to contact our customer service department so that we can verify your file and have management look into it? Please know that we take personally the job of getting you out of your timeshare. The length of this process can vary based on your specific timeshare. Some are much more difficult than others. We will keep working hard to get the timeshare canceled and look forward to the day that we can call to congratulate you for being timeshare-free. Thank you, Management
Moayad Al H.
I worked with Hiedi for the free consultation over the phone, she was very helpful and answered all of my legal questions very clearly and straightforward answers, she also seems to have a deep experience in her field of work and knows exactly what is she doing. Setting up the appointment was very easy and the operator set me up for the next morning and Hiedi called me exactly on the time setup.