Ray & P.
Excessive turnovers
My rep. has changed so many times, I don’t know who it is now. Too great a turnover for reliability.
Response from Timeshare ComplianceMay 10, 2019
Thank you for leaving this review, Ray & Paula. To clarify, we have multiple departments that all specialize in various steps of the process. If you feel your representative has changed frequently, that is due to the fact that it is necessary for you to go through three different departments. We want to make certain that your case is set up for success therefore, you will work with a total of three experts in our organization. Once you are assigned a case expert in our Client Services department, that will be the only team member you have contact with until you reach full cancellation. Thank you for understanding, Rachel


