Our team at Timeshare Compliance works to resolve contracts issues with unscrupulous timeshare developers. We collaborate with specialists and attorneys who assess contracts to determine whether your developer followed all of the rules and regulations or subjected you to unethical sales practices...We do not buy, sell or list timeshares. Check out our website and A+ rating with the Better Business Bureau at www.timesharecompliance.com
Timeshare Compliance (timesharecompliance.com) has 415 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
timesharecompliance.com
Website
timesharecompliance.com
Category
Accommodation & Lodging
Location
Aliso Viejo, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
0 stars, no doubt. They completely destroyed my credit after all the money I paid. And now, out of nowhere, you’re suddenly cooperating after I got my lawyer, Mark Roland, the timeshare specialist, involved? Unbelievable.
KA
Karen
WHAT A SCAM OF A COMPANY!!
It has been almost SIX years since I first signed a contract with Timeshare Compliance. No communication whatsoever for the past year despite multiple phone calls and emails. And when they HAVE called back -- about two years ago -- I've received every excuse in the book -- change in personnel, losing my paperwork -- you name it.... We are contacting our attorney at this point and will be asking for our money back (let's see if THAT happens). DO NOT USE THEM. YOU ARE WASTING YOUR TIME AND YOUR MONEY.
BB
Barry B.
If I could leave no stars I would
If I could leave no stars I would. It has now been 2 1/2 years since we started the process with these people, paid them several thousand dollars. I get no response. So far they engaged an attorney who has written a grand total of one "demand" letter and one follow up email, the last of which was only sent after I sent a scathing email to them about getting nowhere in their process. I won't use the word sc*m because I want this review posted.
RS
Rich S.
Absolute joke/ cant remember hoe long ago. check my comtatract that probably faded because so long
Absolute joke. NEVER ,NEVER use them. I've got nothing but, please call me. please.I did. have record, plus emails. Dah, you have my email and number, hence why would you ask me to call you after you responded to an email. Complete joke. its been over 5 YEARS, and nothing. After last review I gave them a slight chance. Nothing. I feel bad to call out the person who came to me and said he was a former pastor Mr. Dave , but enough is enough is enough. Never trust a word they say. So far after 5 plus yrs their word mines nothing
KB
Kathy B.
Poor correspondence and NO settlement after 3 years
All paperwork was sent in over 3 years ago along with the payment for timeshare resolution. The correspondence has been nonexistent and there has been no settlement.
I would not recommend this company.
KF
Kathy F.
THIS COMPANY IS A SCAM! RUN AWAY!
This company is nothing but a complete scam. They took our money on Sept 21 of 2023. Since that time, we have made literally hundreds of phone calls to the half a dozen or more phone numbers of the people who perpetuate the scam. Less than 10% of the calls resulted in a "live" person answering the phone, and 0% of the calls resulted in ANY forward movement. Each live person reached promised a call-back either from themselves or from someone else. No callback ever came. We received a "money back guarantee" document from the company along with other paperwork, but to date we have found no one at the company who will honor it or even discuss it.
My client # is 19076. Within the first week of the contract, I provided you with all of the requested documents (sent as an email attachment to Chuck Ames on September 26, 2023). Chuck Ames acknowledged receipt of those documents.
I have called and left numerous messages over the last 12 months with Chuck Ames, Robert Anderson, Heather Williams, and James Campbell. Most recently, I was able to talk with Robert Anderson on the morning of September 26, 2024. Instead of getting the ball rolling for the full refund due to me, Robert Anderson called the "on-site" gang of scammers at your latest "invitation only scam party" to warn them that we should be expected to show up ready to share our experience and potentially save some unsuspecting people from falling for your tripe. We were greeted at the door by three of your goons who refused us entry. And to make matters even worse, the "gang of three" refused to even acknowledge that THEY WERE EMPLOYED BY YOU, despite being "tipped off" we were coming by YOUR employee! You are in receipt of our correspondence including copies of the pertinent documents dated September 20, 2024 demanding a full refund as promised in your "12-month guarantee" and in your own documents.
Response from Timeshare ComplianceOct 4, 2024
Can you please provide additional information for me to locate your file we do not have a client with your name provided. We do not have a record of you in our system. I believe you are referring to TS Compliance Group? We have received several complaints about another company using a similar name. We are Timeshare Compliance based out of California. Please call me so we can clear this up. 9496829264
RI
Rich
started this in 2019 !!
I started this process in July/August 2019 -yes 2019.
I've read some their ridiculous response Some offf you who as tired of them as I am continue to hammer them. Its a complete joke. All they say on their multiple calls or emails say the same stupid thing plus they call or email ONCE a quarter. If they have pertinent updates to my situation its easy, keep calling or emailing and OH, great idea-send it in the mail to me!
Their response to all of us one every 3-4 months:
We are working with your time share company (Wyndham) to remedy the situation.
DAH-I paid 18K and for that and nothing. Dumbest statement from the to screw up your credit--We recommend you STOP paying you maintenance fees. WHAT !
Response from Timeshare ComplianceSep 5, 2024
Rich, We would like to address your concerns but can not identify you by just your first name to see if you are a client. Can you please call Juan at 949-954--5585 or email him at [email protected] so we can assist?
AR
Armstrong
The biggest rip off ever
The biggest rip off ever. My timeshare says they have no cluebwe wanted out. I paid over 10k to @timeshare compliance and no response. I only owe 11k . I could have paid them off by now with the money I got screwed out of. These guys are by far the most dishonest group of people I've ever hired. Definitely going to seek restitution for this scam
Response from Timeshare ComplianceSep 3, 2024
Armstrong, We do not know who you are and therefore can not verify that you are a client. There is no way that any timeshare developer we work with would not know of our efforts especially since the lawyers who also work on our cases file immediately the legal paperwork for the case. we would be happy to help you if you are in fact, a real client. Please call Juan, Director of Client Services, at 949-954--5585. Thank you.