Our team at Timeshare Compliance works to resolve contracts issues with unscrupulous timeshare developers. We collaborate with specialists and attorneys who assess contracts to determine whether your developer followed all of the rules and regulations or subjected you to unethical sales practices...We do not buy, sell or list timeshares. Check out our website and A+ rating with the Better Business Bureau at www.timesharecompliance.com
Timeshare Compliance (timesharecompliance.com) has 415 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
timesharecompliance.com
Website
timesharecompliance.com
Category
Accommodation & Lodging
Location
Aliso Viejo, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Timeshare Compliance did an excellent job in freeing my husband and I from a timeshare obligation. Process took about 9 months but it was easy for us because all communication with the property was taken over by Timeshare Compliance. All we had to do is send it to them once we received. Their staff was very friendly and we received various updates during the process. Thank you for all the help.
SA
Steven A.
After years of waiting
After years of waiting, but being REQUIRED to pay 100% up front in case the case was closed quickly is absurd.
You did the job. Not quick and not clean.
Response from Timeshare ComplianceSep 2, 2020
Anthony, thank you for the review and congratulations on your freedom! We always emphasize to our clients how this process can tend to be lengthy, being that it is a legal matter. With that said, we want all of our clients, current and past, to be happy. Please return our Client Experience Director's phone call, she wants to further assist you.
We appreciate your dedication to the process, it was a pleasure serving you!
-Daisy
BW
Bertha Warner & Carlton B.
Service was nice
Service was nice . Would return
Response from Timeshare ComplianceAug 13, 2020
Bertha and Carlton, thank you so much for the five star review. Congratulations on the victory!
-Daisy
CL
Cliff
A misleading company; Caveat Emptor
Finding a company that deals with removal of Timeshare contracts is tricky business; they give you the same push the Timeshare did to lure you in. The promise from Timeshare Compliance was that they would serve a dual purpose of removing me from my Timeshare and also shield me from any damaging remarks on my credit score. Their price to do this will take your breath away; they are not cheap. But I was tired of my timeshare and I wanted out so I signed on. At first things went very well; they provided me with a lawyer well versed in legal matters of timeshare malfeasance and I was personally watching my credit scores through multiple 3rd parties. And this is where things went South. After 2 months with them, I was informed they were going through a reorganization and the credit repair agency they provided was no longer available and they were going to a new agency that the signup and providing of credentials and monthly maintenance fee was now MY responsibility. They added that they would pay for the first two months because it wouldn't take much longer than that to resolve my issues. Providing this new company information was time consuming and painful as they needed specific file types and would not accept anything else. This was all done on my expense; and BTW they wanted this information on myself and my wife as she was on the timeshare. After the acceptance. it was $60.00 a month that I had to pay -- Timeshare Compliance did not intervene on my behalf. After multiple phone calls with my representative, TSC agreed paid for one month. The company they sent me dutifully sent me reports but when (on the advice of TSC) stopped paying my timeshare payments, the the timeshare put a collection agency on me and my wife We were expecting this; what I was NOT expecting was the credit repair agency allowing these negatives to appear on my credit scores by the three main credit agencies. I argued this with TSC multiple times and I have the emails to prove this; My representative supposedly "left for other opportunities" and I was given to her supervisor. Let me now say that at this timeframe I had called into TSC and asked for someone to address my issues and I was shuffled among various managers and senior personnel supposedly aware of my situation. None of them resolved the issue. So here I am watching my own credit score contacts and reporting back to TSC the issues I am seeing with my personal credit. Their answer was to move to a second credit repair agency -- which I had to the provide credentials also and pay for. When I called their help desk to bring the discrepancy of having a collection agency calling me every other day, their response was; "Have you called them up to setup a payment schedule?" Back I went to TSC to get a THIRD credit repair agency which I had to provide credentials and pay for. By this time I am into the tenth month and the lawyers provide by TSC came through and broke the contract. BUT -- my credit history STILL shows 4 months of non-payment on a "mortgage loan" which is still very negative on your credit history. MY timeshare shows "transferred" but I STILL have those negative marks. And while I negotiated ta lower cost after the first crdit repair agency failed me, it is now upon ME to fix the negative aspects of my credit history. And for what this company charges to rid yourself of a timeshare, I give them a POOR rating
Response from Timeshare ComplianceSep 2, 2020
Cliff, thank you for taking the time to leave us a review. We want to extend our sincerest apologies concerning all the issues that you have faced. As you can see from our other reviews, we pride ourselves in providing great customer service and maintaining the highest quality standards for our customers. We looked into your account and see that one of our supervisors has been trying to assist you directly with your credit needs. Please call her back on the number she left on your voicemail!
-Daisy
AL
Alice
I was told I would be receiving some…
I was told I would be receiving some money but I did not. But as far as getting me out of my time share you did an excellent job.
MI
Mike
Free from property
Appreciate all the help. Process took awhile but there was no stress. Timeshare compliance took over all communications with the property. We just emailed anything we received from the property to them. It was a tremendous weight off our shoulders. We are free now
DB
Derrick B.
TSC - professionals you can trust!
TSC was professional all through the entire process. The whole team was very informative and knowledgeable concerning our situation. They resolved our timeshare in less time we had anticipated. We are now stress free thanks to TSC.
B
B
Wrote a review about bad service, now I'm getting help
Update: After posting previous review, Timeshare Compliance was adamant about finding my client file and offering help. I'm now in a new credit monitoring (that they say they will pay for) and I've had more active communications with the company. I'll give them a few months to see what happens. I guess it's true when they say, "the squeaky wheel gets the grease."
Paid their fee, partially via credit card, and the rest via their payment plan, which has the same interest rate as my Wyndham timeshare mortgage. Fee was approximately 15% of the remaining balance of the timeshare mortgage. I was getting scarce interaction via email from the company while I was still paying on the plan. Once the plan was paid off, I have received even less interaction with company.
The customer portal now seems to be non-existent.
I have no progress updates from them on my case.
They had me sign up for a credit monitoring/repair company that charged me $50 a month to do absolutely nothing. After 3 months, I canceled that.
They called/sent an email about the inability to review my credit online via the company. I told them that it was not helping me and I was not willing to continue to pay for no service.
My credit score bottomed out at around 510 due to credit card usage, high balances, and late payments on the timeshare mortgage. I have slowing regained a decent score in the mid 600's that is allowing me to get a loan to pay off the credit cards that I used to pay part of their fee. I still have a default on the timeshare mortgage that they cannot, will not help with removing since they failed to prevent it from occurring in the first place, as they stated in their initial case assessment.
I stopped faxing/scanning & emailing the Wyndham statements to them about a year ago. It was costing me additional money to pay for the faxes, and/or fax credits.
Since I no longer owe Timeshare Compliance any money, refuse to pay for credit monitoring that does nothing for me, or waste time sending in the monthly statements from Wyndham Resorts and Wyndham Rewards (One bill for the mortgage, one bill for the maintenance fees), I have not heard from Timeshare Compliance via phone, email, text, or regular mail.
They have not helped me, they only took my money.
I would be in the same situation as I am now, but without the credit card debt if I has just voluntarily stopped paying my Wyndham timeshare mortgage/maintenance fees.
I do not recommend using Timeshare Compliance or any other timeshare exit company. Save your money and just stop paying the mortgage if you still have one. If your timeshare is paid, sell it. If it can't/won't be sold, just stop paying the 'maintenance fees'. You'll be fine in about 7 years after they stop billing you, write a charge off on your credit report, and it eventually falls off your report.
Best advice, NEVER BUY A TIMESHARE TO START WITH!
Response from Timeshare ComplianceSep 2, 2020
Thank you for following up with our Client Experience Director so she could assist you with this! We look forward to seeing an updated review once this is solved. Thank you for being an awesome client, we are always here to help you!