Kendra W.
The chargers were perfect for my event
The chargers were perfect for my event. Customer service was very helpful.
TigerChef is more than a company serving your commercial needs. Using our expertise and extensive relationships in the food service industry, we offer products that anyone who is an avid cook can be proud to own. From bar and baking supplies to commercial appliances, our product list is truly endless. Our selection is unrivaled and features over 200,000 products! What we offer online is just a fraction of our inventory. If you don’t see it here, do not hesitate to contact us. Chances are we have it—for a great price.With over 30 years of excellence and experience, TigerChef has proven itself to be one of the best and fastest growing companies in the food service industry. Aside from fulfilling the needs of the casual cook, we pride ourselves on our ability to take you from consultation to completion, making the design and purchase of your commercial kitchen as smooth and as satisfying a process as it can possibly beOur staff is comprised of expert product specialists and a knowledgeable sales force who will guide you through this exciting process. We combine precise architectural planning with quality kitchen products to create the perfect industrial workspace. Our past clients’ rave reviews inspire us to continue offering the high quality of service for which we are known.Our portfolio showcases a large variety of hotel chains, restaurants and numerous other commercial facilities. With every job site we begin, our ultimate focus is customer satisfaction. From beginning to end, TigerChef is the key that will make your business more successful than ever!The truth is this: TigerChef is the only website you will ever need for every one of your kitchen needs. Please bookmark us so that we will only be a click away!
TigerChef.com (tigerchef.com) has 174 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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174 approved reviews, newest moderated first
Kendra W.
The chargers were perfect for my event. Customer service was very helpful.
Mike P.
Sales team was very helpful helping me figure out the parts I needed. Price was cheap and arrived quickly. Will use again.
Vicki G.
I ordered large melamine chargers and nowhere on the description on their website did it say they were not food-safe. They were heavy so I paid a lot for shipping but when I opened them it was clearly marked on the bottom of each plate "not food safe". I called them to say I would not have ordered them if I had known and should not have to pay another large shipping fee to return them. They were very rude and told me that "everyone knows chargers aren't food safe". I pointed them to the Crate and Barrel website where all chargers are clearly described as food safe or non food-safe and they still would not split the shipping fee with me. In reality they should have refunded the first shipping fee but I did not even ask for that. I do not think they acted professionally or appropriately in this matter and would not order from them again.
Nikkie J.
I didn't expect shipping to Canada to be so smooth. My plates arrived quickly and the price was great. I will be back again.
Ilene S.
Customer service was very knowledgeable. My pans arrived quickly.
Sammy N.
A real Amazon experience - cheapest price on the web and my order arrived in 2 days. Thank you tigerchef!
dan D.
They tried to scam me by requesting a check or wire transfer to process my order. I had already used PayPal when I placed order. No way I would send a check to them with my bank account info. I smelled a fraud on their behalf when they sent me an email stating they needed a wire transfer or check.
Response from TigerChef.comJun 1, 2018
Due to the high level of fraud in the ecommerce world, we have a secure system (through a third party fraud protection company) that flags orders that have high indications of spam. Unfortunately, sometimes the non-fraud orders are marked as fraud, after going through the checks to determine whether or not it is fraud. When an order is marked as fraud, the only way we can proceed with the order is by receiving payment through check or wire transfer. We apologize that your order was one of the non-fraud orders that were marked as fraudulent. Please feel free to reach out to us for further assistance.
Nita H.
Had a horrible experience with Tiger Chef...1st they have one of the most expensive shipping cost...but they gave me a small discount so i decided to give them a try. Bad mistake, when i got the box if was so poorly packed and broken..it was so bad i was surprised my items didnt come damage. Please be aware they do not provide a packing slip. I notice they sent me a partial shipment, contacted them asking the status of remaining items, promise it would be shipped immediately..it was not..only upside they return the money i spend for the item they didnt delivery...will never order from them again.