TigerChef.comReviews of tigerchef.com

I am updating my review as TigerChef contacted me to resolve the problems I was having. They refunded the money for the items which were not working for me, as well as the backordered items and I find this to be a very fair resolution. The ordering experience was simple, the products are good quality and their prices are excellent. This was, I expect, a one-off issue. No harm, no foul. I ordered the an 18"x26" sheet pan with a 25"x17" cooling rack. The rack does not fit the sheet pan. I called and was told that I could return these two items, at my expense, for a refund. The items totaled around $20 with shipping, the return shipping would be around $30+ because of the size. There was no assistance to get the correct rack for this product, just the ability to return it, again at my expense. In addition, I ordered some towels, which still haven't come, although it has been two months. Not at all happy with my experience or their responsiveness. I will not shop here again!

TigerChef.com had the product I needed and was able to provide it in a reasonable amount of time. My only issue was that there was no update on when my items shipped, even after I was billed, so I had to call the company to find out the status. I was promised a call back, but never received one. Thankfully the items arrived the next day.

I have been wanting these for a while! I am a cookier and moving freshly iced cookies can be difficult! I can just leave my cookies on the sheet, pop these covers right on the cookie sheet and that’s it. Tigerchef was awesome to order with. I purchased these right at the hight of the Holiday Season. I was worried about delays. One email to them and they reassured me everything was status quo. Got my covers on time, and in perfect condition. I’d buy again!

The reason it is not 5 stars is not really the fault TigerChef; but that of the delivery..TigerChef shipped when they said they would and unfortunately the USPS could not deliver. So that affected the whole experience in a negative way.

fast shipping, competitive prices

Ordered 250 buffet plates with wine holder and got them.

First time using Tiger Chef. Was well pleased with results. Advise that you know what you're looking for, the sales rep was not very knowlegable. I could not find items locally at near comaprable pricing.

I received my order in a timely fashion and the products came in great condition. Fairly painless and great prices, better than what I had found in restaurant supply stores.