ThundertacticalReviews of thundertactical.com

Ordered the complete ar 9mm pistol kit with the 80% lower. I got the complete upper and no lower. Ordered 2 months ago I have tried calling and emailing and have not gotten any response. I will not ever order from these liberals again.

DO NOT DO NOT BUY ANYTHING FROM THEM I ordered 2 kits forms them took a month for the first one to get here which they gave me the wrong kit then the next order took me about a month to get the tracking number from them after asking may times a week goes by I message them and they tell me their sold out of the KIT I ORDERED A MONTH AGO like I said do not give them your money

I Placed an order from them two weeks ago. It was a full ar15 kit. It arrived two days ago. They sent me the wrong butt stock than the one on display in the kit. What's worse is that neither the lower or upper was in the box at all. I have emailed them and called them every day so far. I also used the contact us form on their Web site. No answers on any medium of communication that I have tried. I will never order from them ever again.

I ordered a kit from this company and I have yet to receive it even though my order shows complete on their website 2 weeks ago. I have emailed and have yet to get a response. I have called there office and the calls go unanswered. I ordered from this company since it was local but I am disappointed and want be using them again in the future.

I got impatient and sent a nasty email. Steve in customer service called me. Nice guy, he mans the emails himself, and he's getting thousands a day. I really appreciate him taking the time to call me. The orders are taking a little longer than expected, as with everyone these days. I have not received my order yet, but as far as their customer service, I give them 5 stars.

I made an order about 3 weeks ago. It shipped in good time but due to complications with my forwarding address (I had just moved), the order was shipped back. I have emailed and called several times To try and get my order resent or to get a refund, but haven’t gotten a single response. Do not buy from this company.

One year ago, I purchased many guns. While building them I had issues with missing and damaged parts. The damaged part they replaced right away, but would never address the missing part. To this day, they still will not replace a 50 cent piece! The other issue is one of my guns has a tight chamber and will require milling. That is one gun out of four needs milling and one needs a 50 cent piece. Not very good odds! With all my attempts to call that are never answered, and e-mail unanswered I am giving them two stars. Customer service should get zero stars!

Ordered an AR-15 kit and after several emails I was sent a tracking number that had no movement for 10 days. At the 16 to 18 day mark I got my kit. It was missing the upper. Emailed them to get them to make this right, and 4 days later I got and email saying my upper was being shipped. 8 days later I received the upper, but it was not the same color. I sent another email with pictures, clearly showing the color mismatch, requesting the correct upper for the kit I purchased. Now it has 13 days and I assume there's no intent to fix this! I have been ghosted. No email no phone call, nothing! This company is extremely poor! Zero customer service and cares nothing about customer satisfaction! Do not by from these people! They refuse to answer the phone and it seems the money you spend, once in their pocket, is a kiss off if you need them to help you as the customer! Find somewhere else to buy your products! This has been the worst experience I've ever had, and I've made many purchases of this kind!