Dr. G.
Refusal of Refund or Product
No refund or gun. Had to call the Better Business Bureau® and a bunch of other people.
Thundertactical is listed under Hobbies in Daytona Beach, Florida.
Thundertactical (thundertactical.com) has 72 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Dr. G.
No refund or gun. Had to call the Better Business Bureau® and a bunch of other people.
Ryan
I ordered an AR 9 lower kit.when I went to build the gun I go to put the takedown pins in and they are completely the wrong parts they are to something else .so I call and long story short they basically told me I'm screwed .by the time I got all parts mailed to me and could actually find out the pins were to a completely different gun it was "to late " SOMETHING AS SIMPLE AS TAKE DOWN PINS THEY COULD NOT EVEN SHIP ME THE RIGHT PARTS
Mike F.
This was back in August, but I Received my order fairly quick. Nice material and wieght. Still haven’t started with the build yet as my daughter wants to build it with me this time and she just went on break from college for Thanksgiving. So it will be soon
HomeGrownPyro
Do not order from these guys, you will regret it. Spend the couple extra dollars and buy from a more reputable company, who you can be confident will send you what you ordered. I ordered a complete rifle kit from thunder tactical, aka thunder guns llc back in early May of 2020. It took until mid July to finally receive my order in the mail (which I figured would be the case because of covid19). Anyway, upon opening and inspecting by rifle kit, I noticed the entire buffer system was missing from the kit (buffer tube, spring, buffer, castle nut and end plate). I emailed them the same day to let them know and received an email back the next day saying they would get those parts out to me. Well they lied. I still have not received my buffer assembly parts as of today Nov 18, 2020 and they have not responded to any of my emails or comments online since....so looks like I am going to have to spend another $40 on top of the near $500 I spent for the kit and order the buffer components elsewhere, which is complete BS! So BUYER BEWARE, don't be tempted by the lower prices on their site, as you will be missing parts and not be sent a your complete order.... I guess that's how they are able to offer lower prices than their competitors, by skipping out on parts and not sending their customers the complete kits they ordered as advertised on their website.
Jordon G.
Horrible horrible horrible First they took 2 months to deliver my package and blamed it due to covid which is understandable. But when I received my upper receiver I went to test it out and it didn’t fire. So I took it home checked it out these people couldn’t even assemble the gas block right , they had the gas block pin in the gas block , and they set the gas block tube making it LOOK like they put it in , unprofessional, never have seen a company do that , and at that they won’t respond to my emails or answer my calls. Next time just pay the extra $$$$ elsewhere trust me don’t waste your time
Craig
Cheap part but good luck getting all of your parts. They will not return or even answer phone calls or email. It is worth spending $50 extra somewhere else because you won't have to buy the parts you did not get.
Dan N.
This company has a bad history of not send all the parts. I read the reviews after I had to many problems. They took months to respond and after sending a few of the missing parts they said sorry your not within the 30 day period we can't help you. Don't buy from these crooks.
Eric P.
I purchased a complete AR kit from TT. It did take a little time to get it, but less than two weeks. They did not respond in person to email inquiries regarding shipping ETA, but I did get a canned response, with covid delays, that's fine. The gun needs assembly (purchased that way), and all the parts were well packed to avoid damage. All in all, a good purchase and I would buy from them again. 4 stars simply because 5 means perfection, and that is reserved for really going out of your way.