Very Nice Interface and Excellent deal, I can understand that the service is just started and in initial stages however it has lot of potential and i have a good belief in Thunderdrive that one day they will surely come at top and compete with most of the big names. Just we have to wait and give some time to them to make improvements because the customer support is very impressive. Now regarding issues I am facing some problems which i want to be fix in upcoming updates. First when I upload a folder with multiple files, it gives me error most of the time during upload and it stuck at some point and i cannot start upload from same point I have to start over from beginning. also I am impatiently waiting for Pc and android app so we can upload files bigger than 5gb. Overall its nice service and I hope will be much better over time. I will also post more suggestions and improvements on your roadmap email.
KM
Kevin M.
As others here have mentioned
As others here have mentioned, kind of a useless service. The web browser experience is awful, It fails constantly trying to upload large directories and cannot recover down the road. Customer service is non-existent. I tried the chat but it looks like they only have one person (Ashley) doing this as everytime I look, she is always the one who pops up and never responds. I have sent a couple of emails and three days later, still no response. Total waste of money!
I purchased the lifetime service, but not sure just how long that will last with the current service level. And what does this service really provide? No backup, no software, difficult access to your files. I read that this is torrent technology. If so, why is there no app that can handle this? I should be able to be in the middle of an upload or download and shut down my system and reboot and take off right where it left off before shutting down. But no, browser closes and you are back to square one. I purchased this thinking it would be something similar to dropbox since the description on their website is extremely vague. I am having a hard time trying to figure out what this service is actually designed for in the first place. It is not a backup service, not a syncing service between computers, it looks like nothing more than a file sharing service. You upload a file and share it with other. If that is not what you need, look elsewhere!
UPDATE: 10/22/19 - The service has actually gotten much worse and the support is non-existent. I have been trying to get my money back on this scam with no luck. It takes over 3 minutes each time the page loads and another 3 minutes if you change folders. The service is the slowest out there and I have a feeling this will be a very short term service. DO NOT place anything of value on this server as it probably will not be there when you need it the most! You have been warned! Don't be fooled by all of the fake positive reviews that they have placed on here.
Response from ThunderDrive.ioAug 1, 2019
Hi Kevin,
We're sorry you were disappointed. It looks like a lot of what you are looking for is in our public roadmap listed on our website.
Let us know if there is something we can do to change your review to ⭐️⭐️⭐️⭐️⭐️
UN
untitled
Pretty sure we've got scammed
Pretty sure we've got scammed. This site/service has no history, no real address, no company name, no licence agreement, no terms of service, domains has hidden owner info, no money back guarantee, no mobile/desktop apps.
DC
Dima C.
Poor functionality, bad experience (ux), buggy.
It appears that the ThunderDrive useless for my purposes. It doesn't support working with files hierarchies deeper than 2-3 (uploading never starts) and with folders containing more than 100-200 files (uploads with errors - drop files, moves some files out of folders).
The Support proposed me to upload files by smaller chunks manually to "make my experience better":) or to upload zips.
So, if you have archives with deep folder hierarchy and you want to have instant access to the files (not to download zip every time you need a single file) this solution is not for you.
Response from ThunderDrive.ioJul 31, 2019
Hi Dima,
Thanks for the feedback, we hear you. There are some limitations to web browser uploads. That's why we're building the desktop app! 😊
Stay tuned we think you'll want to change this to 5 stars! ⭐️⭐️⭐️⭐️⭐️
FD
Fernando D.
Just signed up today and was a bit…
Just signed up today and was a bit surprised as being used to the standards of dropbox and google drive, it is fair to say that thunder driver is far far way from being ok;
1. it only has a web interface - totally not scalable to migrate my 100Gb of data from google drive - impossible even, I should say, specially because uploads are done in a serialized fashion
2. ok, I could use a rest API and push these files myself - no option available
3. roadmap says Q3 for the phone apps, Q4 for the desktop version - I know most of people are on their phones all the time, but when they want to sync files, do most of the people use a phone? hmm
1. I need to patiently wait for the desktop app, apparently as I love that the service is a one time pay with no subscription
Response from ThunderDrive.ioJul 31, 2019
Hey Fernando,
We're sorry that you were disappointed. Let us know if there's something we can do to make your experience better! :)
AY
Aydan
ThunderDrive?
Used to be good. Now not :( No support, no nothing. I dont know how long this will be around for
NM
nicolas M.
Same as others bought a personal plan…
Same as others bought a personal plan and cannot access the cloud... what's the point of this lifetime promo if the business is not sustainable...
EDIT : working better now, please let us know when maintenance is scheduled ;)
EDIT 2 : My account has been scraped 2 times
Thunderdrive is a joke
Response from ThunderDrive.ioJul 31, 2019
Hey Nicolas,
It looks like you left your review in the middle of our scheduled server upgrade. :(
All systems are go, and better than ever!
If there's something we can do to change your review, please let us know!
PA
Paul
Service offline for hours!
I've got a paid subscription but I cannot access the service!
It's just offline! Cannot even ping the server!
Please refund my money!
Response from ThunderDrive.ioJul 31, 2019
Hi Paul,
It looks like you left your review in the middle of our scheduled server upgrade. :(
I think you'll find that our service is not only pingable, but better than ever!
Please let us know how we can change your review? :)