ThriveworksReviews of thriveworks.com

Met with 2 clinicians for ADHD treatment. Both diagnosed me with depression, despite nominal PHQ and GAD screening scores. They belittled me, and were highly unprofessional. I wouldn’t refer my worst enemy to them. Total scam, money hungry, sub par treatment.

My therapist is thorough, intentional and very aware of my specific triggers and reminding me of the work that he has provided me with to circumvent these challenges. It has helped me manage my anxiety tremendously.

If I could put zero stars for Thriveworks, I would. They tell you that they accept your insurance, then charge you $200. I spoke to an agent who said that they wouldn’t charge me. They are trying to card my cc on file. Ridiculous when you are in need of help, and they treat you like this. Highly unprofessional and not recommended. They lie.

I am filing a formal complaint against my therapist, Jennifer Marvin, for repeated inappropriate, unprofessional, and unethical conduct during multiple therapy sessions. Over the course of several sessions, Jennifer Marvin engaged in behavior that was not only irrelevant to my care but also deeply inappropriate. She made repeated sexualized comments about her own body, including references to her breasts and genitals, and shared explicit details about her personal sex life. For example, she stated that her wife would not engage in sexual activity with her because of her breasts. These disclosures were unsolicited, unrelated to my treatment, and caused me significant discomfort and distress. Additionally, Jennifer Marvin made a statement offering to physically harm my boyfriend. I found this extremely alarming and wholly inappropriate for a licensed mental health professional. She also introduced her personal political views into our sessions, which further contributed to an unprofessional and unsafe therapeutic environment. This pattern of behavior negatively impacted my mental health and ultimately made me feel unsafe and unable to continue care. There were also serious issues related to administrative and professional responsibilities. At the outset of treatment, I clearly stated that I needed assistance completing short-term disability paperwork. Jennifer Marvin assured me she would handle this. However, she submitted the paperwork incorrectly, then refused to resend or correct it, and withheld my paperwork for several weeks. My case manager ultimately had to intervene. Furthermore, I was scheduled for weekly sessions every Friday for an extended period and was charged $135 per session in addition to my insurance, which raises additional concerns about billing practices. During a recent call, I was also informed that documentation may have been falsified, which is extremely concerning and warrants immediate investigation. Due to the cumulative impact of these experiences, I am requesting: A full investigation into Jennifer Marvin’s conduct A review of all billing and documentation practices A full refund for services rendered I believe this conduct represents a serious violation of professional and ethical standards for mental health providers.

i have had THE WORST experience with this company and I hope you Never make the dumb decision to seek care through them. Dont ever use them please. They scammed me out of alot of money

My experience was absolutely horrible with a psychiatrist that was supposed to be able to prescribe me fast acting anxiety medication. I had never been so depressed and overcome with anxiety as I was when I talked to this lady. She rated me a 9.7 for depression and anxiety. She then in turn said she could not prescribe me anything fast acting. She ended up prescribing me an antidepressant that was to work in three weeks. I was pissed as I was charged $300 and my PCP could have called this in at no cost. I did not complain about this until they scheduled another appointment without my consent. They tried charging me $300 again and I did not know about this appointment then decided to charge me $135 for a missing appointment, that I never made or agreed to. This place is a huge scam! This so called psychiatrist knew how bad of shape I was in during our maybe 20 minute video call and did nothing to help me. Avoid this place like the plague. Bunch of damn scammers. I’m pretty sure the psychiatrist I paid for was not even licensed in this field. She was most likely a PCP charging psychiatrist rates.

Would leave 0 stars if it were an option!! My husband scheduled online appointments and was initially charged $10, then only 2 appointments in they charge him $298. The 3rd scheduled appointment, his lovely counselor, signs on to the Zoom call to let him know she broke her hand and could not do the session. She sends an email to re schedule and states she will not charge for their no session. Thriveworks charged him $72 and when I called to dispute this charge for her cancelling, they refused to give the money back because she signed onto the zoom!!!! Clearly she did so to get the money for the session she cancelled instead of sending an email to do so. This place is a complete SCAM!!

They started sending me emails relating to scheduling details for a customer's account that had nothing to do with me. I don't even have an account with them. They included the customer's name and the therapist's name. When I notified them of this, instead of taking action immediately, they told me to email another address. I continued to receive emails about this customer's account. Honestly shocked that they could be so casual about something like this.