R. S.
Great customer service
Great customer service
Response from ThreadlessOct 27, 2021
Hello there, Thank you so much! We're glad we could help.

Threadless exists to help artists succeed. For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- [email protected]’s make great together.
Threadless (threadless.com) has 817 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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R. S.
Great customer service
Response from ThreadlessOct 27, 2021
Hello there, Thank you so much! We're glad we could help.
Anne
Can't say enough good things about this company. The clothing was perfect, and the customer service gets 110%. I definitely recommend it.
Response from ThreadlessOct 27, 2021
Hello Anne, Woah, 110% is pretty darn good! We're so glad you've had good experiences working with our Help Team. Do let us know if there's ever anything else we can help with!
Kyle
Amazing customer service. Great products with awesome designs. I can’t recommend threadless enough.
Response from ThreadlessOct 27, 2021
Hello Kyle, Thank you so much for the kind words! We really appreciate it.
Christina
High quality, well made products. Exactly as described online. Exceptional customer service. Reply fast and resolve the problem. 100% will always recommend Threadless to friends and family.
Response from ThreadlessOct 27, 2021
Hello Christina, Thank you so much for sharing your experience of ordering from us! We're always happy to help and are stoked that our Help Team has always been able to make things right.
Bec S.
I have been purchasing threadless tees for over a decade and love their quirky designs. This time, two of my items weren't quite right; on design was the wrong size and men's instead of women's while the other was the right size, but was quite a bit smaller than the sizing guide indicated. I contacted the team and they immediately arranged a new shipment at no cost to me (even free shipping to Australia!) and I didn't have a hassle of having to return the incorrect items. So I now have a new tee for bed and can gift the small fit tee to a niece. I 💗 threadless - such a great company on so many levels.
Response from ThreadlessOct 27, 2021
Hello Bec, We're sorry to hear about all the trouble with your order, but glad to hear we could help get everything sorted for you! Do let us know if there's ever anything else we can help with.
Leslie
We have been ordering from Threadless for at least 15 years and rarely have any issues, but the couple of times when we have, the customer service is top notch. They always make it right and then some. We love these guys and will keep right on ordering from them into the future!
Response from ThreadlessOct 26, 2021
Hello Leslie, Thank you so much for taking the time to leave a review! We're so glad to hear that you've had great experiences ordering from us.
RNM
Received a large order from Threadless and was happy with the quality. A couple of issues with the sizing but the company made it right as quickly as might be expected. I've shopped at least a half dozen times with them and will continue to do so. Great selection and extremely amicable customer service.
Response from ThreadlessOct 26, 2021
Hello there, Thank you so much for your kind words! We're always happy to help and are stoked to hear that you've had such good experiences ordering from us.
lihu A.
They have great T shirts. We use them for most of what we need for us and the kids for years. One shipment (and a pretty big one) failed to arrive, got stuck somewhere, as we order from outside of US. Quick exchange of emails and they offered a refund or a re-shipping. Prompt and informative service, and we really like their products.
Response from ThreadlessOct 26, 2021
Hello Lihu, We're sorry to hear that your order didn't arrive, but we're glad to hear we could get a replacement on its way to you! Fingers crossed this one arrives safe and sound.