Thomson DairiesReviews of thomsondairies.com

We always have good service

Great service, the girls in the office are always happy to help and milk is delicious too. Highly recommend this company

Avoid, Avoid, Avoid and do not sign up to a direct debit, as once you have you will certainly regret it! Luckily for me, I cancelled within the first few days as was my right but whoever it was that I phoned at their depot they were both rude and abrupt and when I asked for a name none was given! If I could have given less than one star I would have.....you have been warned!

Not only do Thomson diaries like to milk their cows dry but also their customers too!! In summary you get asked by a wee lad if you want to support a local farming business. You sign up with a direct debit and they deliver for a few weeks and then stop!! You contact them and they say there has been a mix up in the delivery run! Still no milk appears! You contact to cancel and get told the accounts person does not work on the day you phone but will phone back, they never do! You phone on your phone and no one answers! Use an unrecognized number and they do and surprisingly the accounts person is not in. One can only assume they are on long term sick due to anxiety and stress as looking at reviews from everyone else this appears the part of the business that is in most demand and they clearly want you just to pay for thin air!!

Nicola always arranges the delivery as requested.

My query was answered efficiently and quickly from Nicola.😁

Thank you for your service. You act on our requests very quickly and communicate with diligence. Nicola's communications now and in the past have been exceptional.

I've been using Thomson Dairies for a while now and would highly recommend them. Reliable deliveries of fresh milk and if I need to change anything Nicola is always helpful and efficient in dealing with my enquiries.