Thomson DairiesReviews of thomsondairies.com

Nicola Answered and resolved my enquiry quickly explaining everything that I needed to do

Great customer service by Nicola

It took a few minutes for my call to be answered but once it was Nicola had a nice telephone manner and dealt quickly with my request. A good interaction.

Prompt positive response to my email. Thanks.

Nicola always responds promptly to inquiries and helps sort things out and keeps me informed

Staff were pleasant and courteous

No problems until you try to cancel - phoned to cancel end of July/beginning of August 2022 and settled bill there and then, 14 months + later get a nasty letter saying that we owed them as we had milk delivered up until over month and half after we had cancelled, not true. Said they sent emails and letters to account holder (who has now passed) also not true. Crap at record keeping obviously, not impressed, wouldn't recommend. Person on the phone rude and had no compassion whatsoever.

No problems with deliveries and easy to cancel when on holiday.