Think EnergyReviews of thinkenergy.com

I was very pleased with the representative I spoke to on the phone.

Called to switch electric providers. The person was helpful and knowledgeable and everything went great.

Unusable website if you have 2 meters (my home has a detached garage, so we have 2 meters). Think IT (Management) has determined that their customers can only sign in by a single email address. Instead of letting a customer choose a user ID, they force you to use a single email address per account. They want me to create an email address just so I can register 1 of my meters. It's an IT/Customer Service issue. It's not that hard. Many other energy providers are set up to accommodate user IDs. I will use one of them in the near future.

The company was nice to work with. Sometimes it was difficult to understand what the rep was saying due to voice noise being picked up from other reps in the room. Ex: voice over voice. But other than that they were informed and helpful. I would be more than happy to give a review after I have been with the company for a few months. Time will tell if the company will be my provider of electricity for long term.

Customer Service Rep was excellent. Answered all my questions in a caring and timely manner.

The person I spoke to was very polite and met all my needs and answered all my questions

The website is excellent and better than the site for any Electric Company I've used before, but my experience with Jake & Faith (Orders) plus Connie (Cust Service) was even better. What genuinely nice people they were to deal with and they knew the answers to every question I asked. Please continue the effort it takes to hire and train people of this caliber.

Both persons I spoke with were knowledgeable.