XSTANCEXSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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GURTEJ D.
I found the insoles to be comfortable as I do a standing job wearing steel toe shoes. So having these insoles helped me a lot. My feet always used to have sweat in them but since I started having these insoles my feet are fine and this shows the quality of the product . I really like the product and its value for money. I definitely recommend.
Peggy G.
My husband was suffering from Planters Faucitis for several months. He tried medications, different shoes but nothing was helping. He owns a landscaping, yard maintenance company and is on his feet all day. I saw your add on FB and I'm so glad I ordered them. He is back to his busy happy self. Thank you so much for getting him back on his feet!
Wanda S.
All I did was order a pair of insole. They don’t fit with two pairs of shoes I have the shoes are too tight when I put the insole in side. So I probably won’t wear them. But ordering was easy and I probably wouldn’t be able for a refund because I cut them to fit my shoes
Response from XSTANCEJun 29, 2023
HI there! We appreciate you taking the time to share your review. We apologize for the inconvenience you experienced with the insoles not fitting well in your shoes, resulting in them feeling too tight. While our insoles are designed to provide a comfortable fit for a variety of shoes, it's important to consider that each shoe has its own unique characteristics that may require slight adjustments. Our insoles increase the foot height so we recommend removing the original insole to make more space for your feet in your shoes. If they don't work for you at all, we encourage you to contact our customer support team at [email protected]. We will carefully assess your situation and make every effort to find a suitable resolution for you. We appreciate your positive feedback regarding the seamless ordering process. We also acknowledge your disappointment with the insoles not meeting your expectations. Your valuable feedback plays a crucial role in our ongoing efforts to improve our products and provide better customer satisfaction in the future.
Ara A.
Very good and useful insoles!!! I have back issues and these seem to help. Very comfortable.
Todd S.
purchasing was simple but delivery was unacceptable due to taking weeks when you can get most products in 2 days.
Response from XSTANCEJun 27, 2023
Hi there! Thank you for bringing this up! We greatly appreciate your feedback as this definitely helps us improve. We understand that receiving your order promptly is crucial, and we apologize for not meeting your expectations in this regard. While we strive to ensure timely delivery for all our customers, there are instances where unforeseen circumstances can cause delays in the shipping process and it’s something that we continue to work on. Please be assured that we constantly strive to improve our processes and ensure that our customers have a positive experience from start to finish.
Teresa C.
The lumbar brace is great a little too small for me so I gave it to my sister-in-law who also has sciatica problems and she loves it
Richard R.
I put them in my work boots and they are feeling my feet feel a whole lot better
Patricia S.
I've tried many insoles and even spent $400.00 for ones made for my feet. I spend hours a day on my feet and they were hurting so bad I could barely take another step. I came across Xstance insoles on Facebook and decided to give them a try. Best money I've ever spent. My feet feel way better. Too bad I wasted my money on insoles that didn't work. Xstance is worth the money!!
