XSTANCEReviews of thexstance.com

The promptness of replying to an issue to correct email address by a support agent.

The pain in my hop is getting better every day.

I have to admit, day one, I was skeptical. The arch support took some getting used to. I was determined to stick with the insoles though. I followed the recommended use schedule and gradually increased my time with the insoles. By day 4, I was sold. My pain from plantar fasciitis was gone, my knees felt better and my walk time increased. I have been recommending them to my friends, family, and strangers I meet during my day.

I fat fingered the shipping address and I’m deployed. I realized the mistake after I had submitted my order. I sent an email to the customer service agent Jason Lavelle and he responded with not only an email of it being fixed but with a picture of the address resolution on my behalf. There was no I’m sorry about that just a quick resolution and response. Thank you Jason for your help in getting my new insoles to me.

The insoles feel great on my feet. I think I need some more supportive shoes to help my balance

I had to wait for my order to take its sweet time through china. I thought this company was in the US and that it would ship from the US. I’m not happy about waiting 3 weeks for a delivery

Great fast response and immediate solve problem explained everything.

Great product. They definitely have helped my feet. So much so that I bought the xstance slides. I hope you all are working on an athletic version of these as well.